Customer Service High Level
Resume:
SUMMARY
SKILLS
EXPERIENCE
JON
CHAPANAR
ad1fa5@r.postjobfree.com
Riverside, CA 92504
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive workmanship most successful in fast-paced, deadline-driven environments to manage goals and team development with 10
+ years history of thriving in team-oriented environments with expertise in Warehouse and inventory Managment, strategic planning and is committed to driving improvements and problem solving through his creative innovation and leadership
• Maintain and Manage Warehouse
Inventory of products on daily\weekly
basis
•
History of training, department
management, and schedules and job
duties per employee
•
Working closely with others to provide
experience with high quality productivity
and performance
•
Ordering work supplies and equipment
within budget
•
Experienced in communicating with
employees and clients to ensure high
quality customer satisfaction
•
Discussing and making executive
decisions
•
Installation of vehicle wraps, vinyl, vinyl
stickers
•
• Knowledge of power tools and their uses.
15 + Years of forklift and pallet jack
operation
•
Fulfillment of work orders per job in a fast
pace environment
•
• Work Planning and Prioritization
• Workforce Management
• Product delivery in company vehichle
• Vehicle Flow Monitoring
• Shipping\Receiving Oversight
• Picking, packing and shipping fulfillment
• Verbal and Written Communication
• Equipment Inspections
• Customer Service
• Materials Monitoring
• Equipment Maintenance
• Worker Supervision
• Regulations Compliance
• Time Management
• Budget Preparation and Management
• Product Transportation
• Warehouse Inspections
• Shipment Tracking
• Problem-Solving
• Warehouse Safety
• Inventory Management
• Fleet Inspections
• Creative and Innovative thinking
• Employee Coaching and Motivation
• Products and warehouse Management
• Budget Management
• Inventory Management
• Time Management
• Building and department Management
WAREHOUSE INVENTORY MANAGER 02/2023 to 11/2023
Simply Solar LLC - Rancho Cucamonga, CA
• Maintain and operate warehouse function and performance to the highest standard Designed and built safe and secure shelving and wall mounts to house products and supplies to maximize walk space and saved the company thousands of dollars in storage expenses
•
Created an easy-to-use functionality and organization of warehouse set-up and operations for all employee to find parts and make their job easier
•
• Read, fulfill supply orders per job on a daily basis to stage for the following days installation
Rearrange, move and organize all supplies, product parts, tools, equipment, assets of company in the warehouse for maximum production
•
• Inventory on all supplies, product parts on a daily basis
• Shipping and receiving
Load, unload large trucks, vans of recyclable materials and drive them to recycling facilities for the company
•
• Deliver products to clients and job sites
Discuss, brainstorm, troubleshoot and find solutions for installing solar parts accordingly to the obstacles of weather and turain of each job while executing safety and high quality production per job\situation on a daily basis
•
• Calling and ordering supplies for each job and their specifications on a daily basis
• Building tables and set ups of displays for home show conventions and mobile sales Use tools and power tools for repairs and modifications on product parts and equipment for better performance and higher quality of companies products
•
Exercised good judgment and decision-making in escalating concerns and resolving issues.
•
• Maintained adequate staffing to meet objectives within budget.
• Opening & closing office\warehouse
BINDERY MANAGER SIGN MAKER 03/1997 to 01/2023
Printing Connection Inc - Riverside, CA
• Building signs
• Inventory Management
• Ordering supplies for company
• Forklift operation
• Fabrication on metal, wood, plexiglass, plastic signage
• Janitorial duties
Managing production projects such as yard signs, storefront signs, vehicle wraps, business cards, flyers, and direct mailers etc...
•
• Building and construction of an assortment of signs
• Installing vehicle wraps, storefront signs and window stickers
• Managing and training other employees on basic bindery and machinery use
• Maintaining, troubleshooting, repair machinery and other equipment
• Read work orders to determine instructions and specifications for machine set-up
• Used stitching or gluing techniques to secure endpapers, bindings and backings Inspected finished products, bound and unbound items to identify defects or quality issues
•
Used 43" hydraulic cutter and other presses equipment to cut book edges, business cards, forms, etc to meet specifications and produce quality products
•
Maintained accurate job records by documenting data in appropriate databases, drafting reports and securing permanent files
•
Trimmed edges of books to size using cutting machines, book trimming machines or hand cutters
•
• Product deliveries to clients and businesses
Communicated with staff coordinate work, maintain efficiency and achieve production targets
•
Operated bindery equipment and oversaw general functionality, including adjusting guides and rollers, to avoid errors and complete efficient daily work.
•
WAREHOUSE AND RECORDS DEPTMENT MANAGER 01/2006 to 01/2016 CD PHOTOCOPY SERVICES INC - Tustin
Reviewing and printing medical records and worker's compensation claims in accordinance of the company and to abide by the State of California's laws and regulations accordingly.
•
Scan physical medical records from large paper files to digital PDF files for transfer via ftp sites and to printand produce the records by printing onto cd\dvd format and or print hard copies in mass productions to distribute and send via UPS, USPS to claimants, defense attorneys and examiners, claims adjusters.
•
Manage several employees schedules and job duties from start to finish of each employees shift on a daily basis.
•
EDUCATION
Produce, inspect and ensure high quality production of material\finished product for the consumer.
•
• Maintain a healthy\clean work environment
Inventory and ordering all company supplies for the offices and for the field employees
•
• Customer service phone calls and face to face with clients on a daily basis
• Maintanence, troubleshoot and repair printers, scanners, and all work equipment
• Shipping and recieving
• Followed safety protocols and company processes and procedures. Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
•
Performed opening and closing duties as part of management team and handled cash management.
•
• Enforced safety rules and other policies for all employees CONSTRUCTION FRAMER 12/2000 to 05/2004
Preferred Framing Inc - Mira Loma, CA
• Operated equipment to support worksite needs and enhance team efficiency. Maintained clean, safe working environment by removing debris from job site prior to shift completion.
•
Complied with federal and company regulations to maintain high level of job site safety.
•
• Installed doors, frames and wood components following manufacturers' instructions.
• Cleaned job sites by clearing away carpentry debris and waste.
• Measured and marked cutting lines on wood and raw materials.
• Completed tear-down of existing construction to prepare for new construction.
• Selected tools, equipment and materials from storage to transport to work site.
• Fastened timbers or lumber with glue, screws or pegs.
• Fitted, cut and installed wood trim.
Reviewed and interpreted project specifications, determining tools and equipment needed.
•
Checked wood and other materials to assess for damaged or defective items before starting projects to accurately determine projects scales and quotes
•
Adult Education of Riverside - Riverside, CA
High School Diploma
07/2001
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