Customer Service Representative
Resume:
Ayanna Coleman
i am ambitious, outgoing, caring, hardworking, adventurous & optimistic
Minneapolis, MN 55429
******.*******@*****.***
I am a hardworking individual that is always thriving & achieving all my goals & desires. I am ambitious, adventurous,outgoing, team player & caring. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
SatCom Marketing LLC - Brooklyn Park, MN
June 2015 to August 2017
Cable, internet & phone service also bundle their deal . Inbound, outbound calls,virtual chat, payments
& transfer calls etc
Customer Service Representative
Cigna Insurance Companies
May 2013 to June 2015
Process claims, payment’s, plan and coverage, access client records, inbound & outgoing calls,virtual appointments and data entry etc.
Customer Service Representative
Amazon - Minneapolis, MN
May 2011 to May 2013
Tracking orders,payments, claims customer complaint agent, virtual chat & inbound & outbound calls etc Education
Diploma
Fridley Senior High School
Skills
• Guest services
• Team Work
• Reliability
• Flexibility
• Customer service (6 years)
• Cold Calling
• Telemarketing
• Upselling
• HIPAA
• HIPAA
• Inside Sales
• Outside Sales
• Medical Billing
Assessments
Call center customer service — Completed
January 2022
Demonstrating customer service skills in a call center setting Full results: Completed
Bartending — Completed
September 2021
Understanding, pouring, and mixing drink orders
Full results: Completed
Administrative assistant/receptionist — Completed
July 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
April 2022
Responding to customer situations in a retail setting Full results: Proficient
Home health aide skills — Proficient
December 2021
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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