Jacques I. Skipper

Cell: 614-***-****

Email: ad1f8n@r.postjobfree.com

Skills & Mentality

● Clear and effective communicator, well-spoken, able to coach and consult groups and individuals, active and attentive listener.

● Team oriented leader with an emphasis on accountability.

● Proactive and intuitive problem solver. My focus in leadership is recognizing patterns to improve workflow in a way that is conducive to avoiding mistakes and setbacks in the future.

● Experienced with warehouse management systems such as Oracle NetSuite and Microsoft Dynamics 365 Business Central.

● Proficient with Microsoft Office Suite.

● Skilled commercial vehicle operator, delivery associate, and dispatcher.

● Skilled PIT operator with six years of experience operating a variety of vehicles, including 4 and 6-foot reach truck, order picker/cherry picker, stand-up forklift, sit-down forklift (steering wheel), clamps, electric pallet jack, and power jack.

● Experienced with customer service in retail, e-commerce, and fulfillment settings, on the phone and in person.

Employment History

Component Hardware Group

December 2022 – Present

(Reason for leaving: Lack of hours, constantly being sent home early. The pay is good but the total payment is consistently lacking.)

● Fulfilling orders meant for assembly by picking items with an RF gun, order picker/cherry picker, and/or 4-foot reach truck

● Unloading trailers with sit down and/or stand up forklift and EPJ, moving and staging skids, and cleaning up palletized boxes broken down by our sorters, among other clean up duties

● Assisting, or orchestrating, any and all management efforts, which entailed constant communication with management, leadership, and other departments in the warehouse

● Inventory management (cycle counting, locating items missing for either picking or assembly)

● Frequent use of Microsoft Dynamics 365 Business Central on both PC and RF gun, mainly inventory and order registration

● Assembling and packaging industrial sinks, faucets, hosing, etc. Amazon Logistics DSP, Lockbourne, OH

April 2021 – December 2022

(Company was shut down due to executive malpractice.)

● Delivering, and often assembling and setting up in customers’ homes, XL products (including furniture, TVs, home appliances, etc.), operating 26-foot box trucks, 16-foot cabover box trucks, vans, and Amazon CDVs (custom delivery vehicles)

● Assistant Manager/Group Lead; responsible for route and shift coordination, problem solving for a team of 8-10 associates, assisting our dispatcher, coaching, and keeping in frequent contact with team members

● Customer service; regular contact with customers via phone and in-person communication during entryway and assembly deliveries, scheduled deliveries, and business deliveries

● Frequent communication between myself and the dispatcher

● DOT certified and trained by JJ Keller

Amazon Fulfillment CMH6, Lockbourne, OH

January 2020 – April 2021

● Amazon Learning Ambassador; training position taking us to newly built Fulfillment Centers to train associates

● Trainer (PIT operation, ICQA–Inventory Control and Quality Assurance, and standard floor procedures)

● PIT Operator (4 and 6-foot reach, clamps, electric pallet jacket, power jack, stand-up forklift, and order picker), using an RF scanner and often a laptop with Amazon WMS to manage inventory

● TDR Specialist (Trailer, Dock, and Release); managing dock inventory and organization for outbound shipment; staging, prepping, and sending off outbound trailers with a Kindle running Amazon WMS

● Loading trailers and palletizing items using both standard and electric pallet jacks, dollies, and an RF scanner

Amazon Fulfillment CMH2, Groveport, OH

March 2018 - August 2018

(First shift job while working at L Brands second shift, for context.)

● PIT Operator (electric pallet jack and order picker/cherry picker), stowing products previously sorted by inbound

● Receiving products by scanning ISD and ASIN labels and organizing them into cages for stowing

● Organizing pallets into the correct bays for outbound shipment using an electric pallet jack and RF scanner, palletization, and set creation (assembling items shipped as unfinished sets)

● Properly tagging and checking in inbound freight Limited Brands/Mast Global (Victoria’s Secret-PINK and Bath & Body Works fulfillment centers), Reynoldsburg, OH

August 2017 – December 2019

● Assistant Supervisor for VAS (Value Added Services) department which included packaging items, organizing outbound shipments via electric pallet jack, creating labels, inventory and quality control, restocking supplies, and assisting with general operations

● Clerical (former); assisting leads with completing tasks, area coordination, and new hire training

● Picking and packing items to fulfill orders with an RF scanner

● Invoicing and palletizing orders with an RF scanner

● Picking and replenishing product locations for pickers/packers, operating a 4 foot reach truck and RF scanner

● Picking orders by SKU with a voice module and RF scanner, then loading totes based on product type; usually 30-50+ pounds

● Supporting shipping (organizing orders by store location, maintaining conveyor lines), inbound (unloading parcels, sorting and palletizing orders for online orders), and LPAS—sorting wholesale orders to retail Bath & Body Works and Victoria’s Secret locations

The Andersons, Inc., Columbus, OH

June 2016 – August 2017

● Cashier

● Customer Service Department; taking returns, filling call-in orders for bulk purchases (usually furniture or gardening supplies), and often assisting in greeting customers and distributing information

● Courtesy Crew, which entailed gathering carts, cleaning the parking lot and store entrance, and loading items into customers’ cars upon request

● Sorting, organizing, and restocking returned items

● Stocking and organizing shelves

Volunteer Work

(Volunteering experience as a minor, prior to work experience.) Habitat for Humanity Restore, Columbus, OH

October 2014

● Helped customers locate household items

● Cleaned up the restore at the end of my shift

Midwest BunFest, Columbus, OH

September 2013 - October 2013

● Assisted in the expo’s physical setup

● Distributed information out about the bunny rescue

● Helped clean the bunny cages

Reynoldsburg Public Library, Reynoldsburg, OH

May 2012 – August 2013

● Helped people sign up for the summer reading program

● Organized books on the shelves

● Read stories to the younger children

Lutheran Social Services Food Pantry, Columbus, OH May 2010 – September 2011

● Moved heavy packages and stocked shelves

● Helped customers select groceries

● Loaded grocery bags into customers’ cars

● Cleaned up the pantry at the end of my volunteer shift Home & Garden Show, Columbus, OH

March 2010

● Distributed information regarding Nationwide Children’s Hospital