Customer Service Delivery Driver
Resume:
José Sanchez
Albany, NY *****
**********@****.***
Obtain a challenging position where my dedication, hard work and skills contribute to company productivity and reputation.
Authorized to work in the US for any employer
Work Experience
Maintenance
Janitronics Inc. - Albany, NY
July 2021 to Present
• Extensive cleaning of Operating rooms
• General trash removal
• Wiping and sanitizing hard surfaces and dusting
• Maintaining glass and stainless steel surfaces
• Sweeping and mopping of floors
Mailroom Clerk
GDIT / CSRA - Rensselaer, NY
July 2023 to November 2023
• Load paper unto printers
• Prepare printed correspondences for Inserters
• Load correspondences unto Inserters
• Strap and wrap outgoing mail
• Scan and log incoming mail
• Load and unload pallets of trays, sleeves, paper and recyclables from trucks
• Cleaning and maintaining of the printing and mail room Delivery Driver
GB Logistics LLC ( Amazon ) - Colonie, NY
June 2022 to June 2023
• Interacted with customers and general public while delivering packages
• Followed strict safety and quality regulations on and off the road
• Used handheld device to deliver packages and manage delivery progress
• Lifted, pushed, pulled and move boxes up to 150 pounds Member Service Specialist/Representative
First New York Federal Credit Union - Albany, NY
January 2019 to April 2022
• Provided members with excellent customer service and information via in-person and telephone
• Processed member transactions in a timely and accurate manner
• Generated notices, letters and lien releases for members
• Open, close and maintain accounts and added services for existing members
• Escalated members to appropriate departments
• Assisted and educated members on products and services that best meet their needs Document Verification Administrator
Maximus - Albany, NY
February 2017 to January 2019
• Retrieved documents submitted by consumers from the Marketplace
• Researched information on documents and compared against the application; determined if documents validated application data
• Generated notices to consumers
• Escalated documents to Research or Account Review departments
• Created Incidents and Manual Tasks
Sales Associate
The Paradies Shops - Albany, NY
September 2015 to June 2017
• Use of exceptional customer service
• Assisted customers with purchases
• Processed returns and exchanges
• Maintenance of an organized and inviting appearance of store
• Received shipments from FedEx and UPS
Shift Manager
Friar Tuck Newsroom - Rensselaer, NY
September 2015 to March 2017
• Use of exceptional customer service
• Assisted customers with purchases
• Maintenance of appearance of store
• Received and processed newspapers, magazines and books Production Support Specialist
International Electronic Machines, Inc. - Rensselaer, NY May 2015 to September 2015
• Developed innovative imaging, optical and other sensor-based systems
• Assembled products and solutions for use in vehicle inspection, security monitoring and maintenance activities
• Daily maintenance of appearance of building
• Prepared and shipped products using UPS and FedEx applications Sales Associate
Party City - Albany, NY
September 2006 to September 2015
• Daily use of exceptional customer service
• Assisted customers with purchases using sales techniques
• Processed returns and exchanges
• Neat orderly maintenance of appearance of store
Education
Bachelor's Degree (Incomplete) in Business Administration Sage College of Albany - ny, N Y, US
January 2010 to May 2011
Associate's Degree in Business Administration
Bryant & Stratton College - ny, N Y, US
September 2007 to April 2009
Skills
• Microsoft Office
• Organizational Skills
• Management Skills
• Dependability
• Self-Management
• Self-Responsibility
• Marketing Strategies
• Team worker
• Mediator
• Bi-lingual (Spanish, English)
Contact this candidate