Customer Service Front Desk
Resume:
VINECIA HAWKINS
**** ****** **, ******, ** ***** · 228-***-****
ad1f5s@r.postjobfree.com · https://www.instagram.com/vineciamonae/ Senior year at University of North Texas obtaining a Bachelor’s Degree in Fashion Design. Seeking retail/fashion experience as well as an internship for the Fall semester of 2023. Astute problem-solver capable of prioritizing and managing complex projects with proficiency in a timely manner.
Team player and people person who enjoys working with the public and satisfying customer’s needs.
Proficient in: Adobe Illustrator, Photoshop, & InDesign, Sewing, Circuit Design Space, Patternmaking, and Production of Product Package (PPK). EMPLOYMENT EXPERIENCE
SEPTEMBER 2022 – PRESENT
GUEST SERVICE ASSOCIATE, EUROPEAN WAX CENTER
• Front desk Customer Service Representative/Retail Specialist.
• Multitask answering phone lines, scheduling customers and taking payments.
• Greet customers, check customers in and check them out for appointments.
• Responsible for counting and balancing drawer at the end of shift.
• Responsible for restocking shelves.
• Pitch and sell wax passes to customers.
• Maintain wax pass quota each week.
MARCH 2021 – AUGUST 2022
DELIVERY DRIVER, DOORDASH
• Delivered meals to customers’ homes in a timely manner.
• Worked with different establishments to make sure all items were retrieved and fresh.
• Demonstrated excellent customer service in making sure customers’ needs were met. OCTOBER 2020 – MAY 2021
CRAFT DESIGNER, RAMSEY RE-CREATIONS
• Operated Cricut Explore Air machine.
• Worked and designed templates using the Cricut Space app.
• Assist in designing custom t-shirts for customers.
• Envisioned and crafted designs and made them come to life. 2
VOLUNTEER EXPERIENCE
AUGUST 26TH, 2023
STUDENT VOLUNTEER, LEGAL HOSPICE (4.5 HOURS)
• Directed models to correct locations.
• Assist with dressing models during showtime.
DECEMBER 17TH, 2022
STUDENT VOLUNTEER, DALLAS HISTORICAL SOCIETY (5 HOURS)
• Worked sign in table, checked in guests.
• Meet and greeted members of FGI.
• Networking event.
• Directed models to correct locations.
• Assist with getting models prepared for the show. AUGUST 27TH, 2022
STUDENT VOLUNTEER, FASHION CITED (10 HOURS)
• Directed models to correct locations.
• Assist with dressing models during showtime.
MAY 12TH, 2022
GUEST GREETER AT RISING STARS GALA, FASHION GROUP INTERNATIONAL (6 HOURS)
• Worked sign in table, checked in guests.
• Meet and greet members of FGI.
• Networking event.
NOVEMER 19TH, 2021
STUDENT VOLUNTEER AT NIGHT OF STARS GALA, FASHION GROUP INTERNATIONAL (10 HOURS)
• Assist with setup.
• Prepared gift bags and placed brochures at tables.
• Worked backstage preparing models for the show.
AUGUST 2017 – MAY 2018
TEACHER’S ASSISTANT, THE THINK CENTER
3
• Track children’s educational development.
• Created activities and lesson plans that were engaging and educational for children.
• Answered phone lines.
• Worked front desk greeting and directing visitors and new staff to organizations.
• Assist younger kids with homework.
• Assist teachers and Program Director.
EDUCATION
EXPECTED GRAUATION: MAY 2024
FASHION DESIGN, UNIVERSITY OF NORTH TEXAS
BACHELOR OF ARTS, FASHION DESIGN
MAY 2020
HIGH SCHOOL DIPLOMA, STONE HIGH SCHOOL
FASHION ACHIEVEMENTS
DECEMBER 4TH, 2022
“NIGHT AT THE MUSEUM” FASHION SHOWCASE, DENTON, TEXAS
• Headliner for Fashion Show
• Featured 2 pieces designed and created by me
NOVEMBER 11TH, 2022
AUSTIN FASHION WEEK, AUSTIN, TEXAS
• Headliner for Fashion Show
• Featured 3 pieces designed and created by me
ACADEMIC ACHIEVEMENTS
• Graduated with High Honors, May 2020, SHS
• Dean’s List: 2020, 2023, UNT
• Current GPA of 3.5, UNT
4
PROFESSIONAL SKILLS
• Adobe Illustrator, Photoshop, & InDesign
• Sewing
• Cricut Design Space
• Patternmaking
• Production of Product Package (PPK)
REFERENCES
Justine Tulloch
European Wax Center
Manager
ad1f5s@r.postjobfree.com
Aundria Ramsey
Owner and Operator of Ramsey Re-Creations
ad1f5s@r.postjobfree.com
Contact this candidate