Samantha De Alba
Los Angeles, CA *****
ad1f44@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Concierge/Hostess
Private Club at Rosewood Miramar Beach Hotel - Santa Barbara, CA September 2022 to March 2023
• Create a welcoming and luxurious environment for club members, including keeping the integrity of A-list celebrities and high profile figures
• Head the front desk, coordinate incoming and outgoing calls, act as a concierge to club members
• Work personally with each of the members to accommodate their specific needs and requests
• Utilize applications such as Microsoft, Seven Rooms, Jonas Management, and more to communicate with staff and guests
• Complete Forbes training courses for the 5-star establishment Hostess/Drink Runner
Finney's Crafthouse & Kitchen - Santa Barbara, CA
August 2022 to January 2023
• Upheld a high standard of customer service by creating a welcoming environment for guests, coordinating seating, cleaning and preparing tables, answering all phone calls, and taking customer to- go orders
• Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
• Cut, sliced, and pealed perishable garnishes for beverages
• Upsold products when appropriate
• Monitored training of new employees
Education
Economics
Santa Barbara City College
August 2019 to Present
Skills
• Communication skills
• Experience with children
• Teaching
• Sales
• Cash Handling
• Front Desk
• Host/Hostess
Languages
• English - Fluent
• Spanish - Fluent
Assessments
Food service: Customer situations — Familiar
February 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Familiar
Work style: Reliability — Highly Proficient
November 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.