Customer Service Data Entry
Resume:
Sarah Hinely
760-***-**** **** N Coast Highway ***, Encinitas, 92024, United States ***********@*****.*** DETAILS
Date / Place of birth
Oceanside
L I NKS
SKILLS
Excellent Communication Skills
Ability to Learn Quickly
Highly organized and efficient
Good team player
Highly Motivated
Management Skills
Public Speaking
Highly responsible and
reliable
Data Analysis
Critical Thinking
Microsoft Outlook
Creative Problem Solving
PROFILE
I excel in roles that encompass both administrative and leadership responsibilities. With an extensive track record, I have garnered several years of expertise in data entry, customer support, guest satisfaction, proficient typing, comprehensive research, lead generation, and a spectrum of other competencies.
My demeanor exudes a vivacious and positive aura, consistently cultivating an upbeat and engaging environment in any professional setting. I take great pride in my ability to execute tasks with efficiency, ensuring all assignments entrusted to me are promptly and effectively completed.
As a resolute extrovert, I relish interpersonal interactions and thrive in environments that value collaboration and camaraderie. I seek out workplaces that proactively champion the growth and well-being of every team member, fostering a mutually beneficial dynamic where employee support directly contributes to the success of the organization. EMPLOYMENT H I S TORY
Member Experience Associate at Bluon, Irvine
June 2022 — February 2023
Engaged with HVAC technicians via phone communication to methodically collect pertinent information, subsequently driving accurate database updates and facilitating seamless access unlocking to our proprietary app, enhancing their operational capabilities during field assignments
Utilized exceptional communication abilities to collaborate with cross-functional teams and contribute to process improvements.
Translated office experience into efficient administrative practices, supporting smooth operations and enhancing the customer experience.
Capitalized on 4 years of customer service expertise to provide top-notch assistance to customers in a fast-paced environment.
Demonstrated exceptional communication skills through clear and concise responses to customer inquiries, enhancing overall satisfaction. Utilized strong communication abilities to collaborate with teams and align customer service strategies with company objectives.
Receptionist/ Sales Support at AC Energy Systems, Encinitas December 2021 — June 2022
Barista at Starbucks, San Diego
December 2020 — December 2021
Highly Organized
Attention to Detail
Hard Working
Good time management
Active Listening
Flexibility and Adaptability
Self-motivation
Microsoft Office Word
Conflict Resolution
Interpersonal Skills
Leadership and Teamwork
Critical thinking and problem
solving
Problem Solving
Leadership Skills
Microsoft PowerPoint
Creativity
Decision Making
Microsoft Excel
Teamwork
Time Management
Ability to Multitask
Leadership
Ability to Work Under Pressure
Fast Learner
Adaptability
Communication
Lead Generation Specialist at EPX Group, Temecula
September 2020 — March 2021
Front Desk Associate at Southern California Beach Club, Oceanside July 2020 — October 2020
Server at Brain Freeze Inc, Bonsall
June 2019 — March 2020
Team Member at Baskin Robbins, Fallbrook
February 2019 — Present
Miss Teen Fallbrook Second Princess 2018 at Fallbrook Village Rotary Club, Fallbrook
April 2018 — March 2019
EDUCATION
Diploma at Fallbrook High School, Fallbrook
August 2019 — June 2020
Graduated High School after skipping my Junior Year, earning a total of 230/280 credits my Freshman and Sophomore year, ASB/ Leadership, Community Service Diploma at Bonsall High School, Bonsall
August 2017 — June 2019
Sophomore class president, ASB/ Leadership, Creative Writing, Cheer/ Dance Team, Choir, Miss Teen Fallbrook Second Princess 2018, Community Service Computer Skills
Customer Service
Ability to Work in a Team
Microsoft Office
Communication Skills
Project Management
Effective Time Management
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