Customer Service Student Records
Resume:
Danielle Graham
Selma, NC *****
*********@*****.***
Summary
I am a North Carolina Central University Grad of 2018. Seven years of experience as an Child Care Teacher seeking to obtain employment with organization that will provide an opportunity for advancement, where I can utilize my work experience and knowledge to meet any expectations.
Committed
Focused
Maintaining student records and completing progress reports in an organized and efficient manner.
Maintain a well-organized and disciplined learning environment in the classroom.
Dedicated
Im a Teacher who cares about her students and has a strong desire to get them excited about learning.
Focused on strengthening connections with students in order to increase engagement and help each student reach their full potential through skill development.
Experience
October 2022 - Current
Headstart Employment - Smithfield, NC
Teacher
Encouraged students with particular academic interests to pursue them to the fullest extent possible.
Developed and deepened relationships with students, family members, and faculty to promote optimal student learning environments.
Maintained the confidentiality of student records and information at all times by securing files
Supervise the activities of students while on duty.
Helped struggling students maintain their progress by creating individualized lesson plans that focused on areas where they could improve.
Created and implemented classroom routines to meet the needs of various students.
July 2019 - October 2022
Childrens campus at Southpoint - Durham, NC
Infant Teacher
Kept track of personal hygiene requirements by changing diapers frequently, using bibs, and keeping track of behaviors.
Worked with parents to help them create and maintain positive support networks as well as support strategies for continuing education.
Used play-based learning strategies, such as crafts and games, to provide a variety of learning opportunities.
Ensured that the classroom and feeding areas were kept clean, orderly, and secure.
Taught students about basic concepts like shapes, numbers, and letters.
June 2015 - July 2022
Walmart - Durham, NC
Customer Service Associate
Built and nurtured strong relationships with customers in order to foster loyalty and increase customer satisfaction ratings.
Aided customers by carefully listening, identifying problems, and making recommendations based on my extensive product knowledge.
Provided excellent customer service by responding to requests, assisting with product selection, and handling ordering functions.
Skills
Problem solving
Child development
CPR/First-aid certified
SIDS
Creative lesson planning
Student evaluations
Team building
Calm under pressure
Volunteer In the Child Lab at NCCU and also at Persontown Elementary
Customer Service
Staff Training
Critical Thinking
Inbound and Outbound Calling
Education and Training
May 2018
North Carolina Central University Durham, NC
Bachelor of Science Family And Consumer Sciences
June 2013
Southern School of Engineering Durham, NC
High School Diploma
Contact this candidate