RESUME

Khalandar Athaulla

Technical Lead / Technical PM

Mobile: +919*********

Email : ad1ert@r.postjobfree.com

PROFESSIONAL SUMMARY

Inspired, advanced and forward-thinking Project Manager with documented experience of 17+ years of IT out of which 7 years of experience as operations Manager and 3 years of Project Lead. I have successfully lead complex projects for various software development, Travel & Transportation domain companies.

OBJECTIVE

To work with organization which will give me ample opportunity to grow and enhance my knowledge and creativity in the account leadership. Looking for opportunity to utilize my strength and build up my career.

ACADEMICS

B.E. Bachelor of Engineering (E&C) from Visvesvaraya Technological University.

PROFESSIONAL EXPERIENCE

Present Organization : Mphasis

Work Duration : 25-Jan-2010 – till date

Designation : Infrastructure Services Manager

Previous Organization: HCL Technologies

Work Duration : 08-March-2008 – 20-Jan-2010

Previous Organization: UBS India

Work Duration : 17-Sept-2007– 14-March-2008

Previous Organization: SAIC

Work Duration : 05-Oct-2006– 10-Sept-2007

Previous Organization: iCalibrator Bangalore

Work Duration : 01-Jan-2005– 28-Sept-2006

Skill Summary

17 years of IT industry experience

7 years of IT Operations Manager experience, 3 years of Project Manager experience.

Monitored efficient working of service delivery team & ensured achievement of all objectives.

Experienced in project definition, project planning & priority setting, resource planning, project tracking, delegating and negotiating

Experience in effort estimation, resource planning for any new requirement.

Coordinated with staff members for all IT operations processes.

Managing Project to improve Delivery and operational efficiencies through automation, implementing standardization and redefining process framework.

Knowledge of escalation procedures, incident management, and other disciplines related to service delivery

Managed and implemented all service improvement programs on processes.

Enterprise Monitoring Tools Implementation using MicroFocus (Formerly HP) IT Operations Management (ITOM) product suite for System Monitoring & application monitoring.

Linux administration, performance tuning, monitoring, maintaining, and account management

Windows Administration.

Working experience on Azure Cloud Platforms (IaaS/Paas) and Azure PowerShell

Azure Site Recovery (ASR) configuration of VMs for DR

Knowledge on Azure DevOps CI/CD pipelines

Experience in configuring High Availability Solutions.

Experience configuring Microfocus Server Automation (Formerly HPSA) to deploy softwares.

Automation BAU tasks using Shell / PowerShell Scripting.

Technical stack

Operating Systems

UNIX (Solaris, Linux, HP UX, IBM AIX), Windows Server

Azure IaaS, PaaS services. Azure ASR

Scripting / Automation

Shell Scripting

Azure PowerShell, ARM template

MicroFocus Server Automation (Formerly HPSA)

Infrastructure Management Tools

Azure Site Recovery (ASR), Azure PaaS automation

MF Operation Bridge Manager - OBM 2020.10

Operations Manager- OMU, OMW, OMi.

Network Node Manager - NNMi, Network Automation - NA, NPS_Report.

SiteScope, Jenkin

NagiosXI, SolarWinds

Performance Manager, MF Reporter OVR.

BMC Patrol, BMC Console Server, BMC RTServer, BMC Event Manager (BEM)/Service Impact Manager (SIM),

Service Management Tools

ServiceNow (SNOW), MF Service Manager (SM9),

Service Center, BMC Remedy and Jira

Trainings & Certification

Service Now (SNOW) administration

IT Project Management

Azure AZ-900: Microsoft Azure Fundamentals.

PowerShell automation

HP Operations Manager (UNIX and Windows) admin

Jenkin, AppDynamics and Automation Anywhere

ITIL V3

Relevant Project Experience

Mphasis

Jan-2014 – till date

Project Name

Merchants Fleet

Project Description

Azure DR setup for Mechants

VMs migration using ASR and PaaS using Azure DevOps

PowerShell automation

Role

Project Lead / Technical SME

Responsibilities

Project planning, project definition & priority setting, resource planning, project tracking, delegating and negotiating

Define, implement and oversee program processes to ensure program/delivery excellence.

Clarifies and communicates project objectives and success criteria both internally and externally

Working on Azure DevOps for PaaS deployment, Azure Site Recovery (ASR) for VMs and Azure PowerShell for automation.

Deploying the PaaS services in DR location by using ARM template in Azure Ci/CD pipeline

Automation of manual task post deploying application via DevOps

Mphasis

Jan-2014 – till date

Project Name

Sabre

Project Description

Optimization project (Physical to virtual Server / application migration)

CA to HPOM migration project

ACF and TTF implementation

Infrastructure Monitoring implementation and configuration

Role

Technical SME / Operations Manager

Responsibilities

Coordinated with business users to understand application requirements.

Taking entire ownership of delivery, help team on technical issue.

Provide solution that quickly identifies problems, assesses impact on the business, and provides an incident resolution process that is simple and cost effective within the timeframe as per SLA.

Solve problems quickly and effectively by engaging/coordinating with all the relevant teams including vendor team. Establishing and maintaining strong working relationships with Clients, Vendors and System Owners.

Recommending and implementing process improvement solutions. Answering calls & handling emails within the timeframe documented as per the service level agreement (SLA).

Working with end client to deliver the task without any issues.

Mphasis

MicroFocus / (YBS)

Nov-2020 – Apr 2021

Project Name

MF OBM Implémentation and migration.

Project Description

MF Operation Bridge Manager - OBM (2020.10) Implementation and migrate data from OMU.

Role

Project coordinator / Technical consultant

Responsibilities

Interact with end client to understand the requirement.

Document and signoff the requirement.

Creating detailed plan for smooth migration

Implement, migrate Tools as per client requirement

Setup daily call with client to update / feedback the progress of the project.

Document and agree the Risk.

Working with vendor for any technical challenge.

License management.

Document and handover the project to client on successful completion.

Mphasis

Fidelity

Jan-2010 – Dec 2013

Project Name

Fidelity - tools migration.

Project Description

Implement and migrate monitoring tools.

Role

Project coordinator / Technical consultant

Responsibilities

Representing from HP side for migrating hp tools like, HPOMU 8x to 9x, NNM to NNMi, and Sitescope 7x to SiteScope 11x

Implementing OMU, NNMi on Unix and SiteScope on windows machine.

Handling end to end migration activity to make sure all the monitoring components are migrated to new tools.

SiteScope monitor setup like URL monitoring, URL Sequence, ping, port monitoring etc.

Integration of NNMi and SiteScope to OMU

Failover configuration for NNMi, and SiteScope

Working closely with HP and customer to make sure all the activity running smoothly.

.

HCL Technologies

Micron Technology US

Mar-2008 – Jan 2010

Project Name

Monitoring Tools support

Project Description

Implement and configure monitoring tools.

Role

Technical SME

Responsibilities

Implementing/Configuring BMC Patrol Agent on UNIX and WINDOWS server

Monitoring the Unix and Windows servers using Patrol Agent

Changing the rt server and threshold setting for monitoring.

Customizing the monitoring as per customer requirement

Installing/Configuring Console Server, RT server and PCO

Configuring Notification rule in BEM (Email/page and remedy ticket) by using Patrol Impact Explorer (PIE)

Automation of L1,L2 tasks using Shell Scripting.

UBS /SAIC

UBS (Swiss Bank)

Mar-2006 – Mar 2008

Project Name

System Engineer

Project Description

Support Unix servers.

Role

Technical SME

Responsibilities

Unix Administrator,

Create and deploy Unix packages.

Server monitoring configuration with BMC tools.

.

Declaration

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Date:

Place: (Khalandar Athaulla)

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