Housekeeping

Adomaa Awurasi

Accra, Ghana.

+233*********

****************@*****.***

SUMMARY

Highly organized and detail-oriented Housekeeper with 2.5years of experience in residential and hospitality cleaning. Experienced in deep cleaning and organizing spaces, with strong problem-solving and customer service skills.

EXPERIENCE

Jah Love Hotel, Ghana, Accra

Housekeeper, 2020-2022

DUTIES

• Maintain cleanliness of all hotel guest rooms, public areas, and back of the house

• Ensure that every guest room meets company standards for cleanliness

• Work with the hotel front desk to provide exceptional customer service to hotel guests

• Attend to guest requests, inquiries, and complaints in a timely manner

• Performed daily cleaning and upkeep of apartments, including vacuuming, dusting, and mopping

• Responsible for deep cleaning of bathrooms, kitchens, and other common areas

• Conducted regular inspections of apartments for maintenance issues

• Assisted in maintaining inventory of cleaning supplies and placing orders when needed

• Cleaned and maintained guest rooms and suites to the highest standard

• Provided a high level of customer service to guests

• Restocked and replenished amenities and supplies in guest rooms

• Documented maintenance issues and communicated them promptly to supervisors

EDUCATION

University of Professional Studies, Accra, Ghana.,

2014 - 2018

ADDITIONAL SKILLS

• Cashiering

• Excellent communication and customer service skills

• Strong attention to detail

• Flexible and adaptable to changing schedules and tasks

• Hard worker and very Friendly

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