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Customer Service Call Center

Location:
Cleveland, OH
Posted:
November 24, 2023

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Resume:

Barry Riddick

Cleveland, OH *****

ad1erm@r.postjobfree.com

+1-216-***-****

Personable Direct Sales Representative with experience in delivering excellent customer service with proficient writing, research & investigation skills, MS Office: Word, PP, Excel, Documentation. Strong spoken skills known for the ability to assist in the development of civil and criminal defenses as well as ascertaining civil causes of action and defenses thereof. OBJECTIVE

To begin work with an entry level, legal processing specialist position and/or call center.

Authorized to work in the US for any employer

Work Experience

Various Temporary Assignments

Temporary Contract Work - Cleveland, OH

September 2012 to Present

Various assignments

Paralegal

Luftman, Heck & Associates LLP - Cleveland, OH

June 2016 to August 2016

Bankruptcy practice

Direct Sales

At&t Products & Services - Cleveland, OH

September 2004 to 2012

Sold phone, DSL & U-verse services Door to Door

Subscription Sales

The Plain Dealer Newspaper - Cleveland, OH

June 2002 to August 2004

Community Organizer

ACORN - Cleveland, OH

May 2002 to July 2003

Disseminated information on Predatory lending

Sold booth space to vendors

Super Sale - Ypsilanti, MI

June 1996 to May 2002

Sold booth space to vendors that participated within the sale shows throughout the US. Education

Certification in Paralegal studies

Cuyahoga Community College - Parma, OH

August 2018

BACHELOR OF ARTS in Speech Communications

Texas Christian University

Skills

• Sales Experience

• Door-to-Door Experience

• Driving

• Van driver

• Direct Sales

• Sales

• Outside Sales

• Insurance Sales

• Cold Calling

• Marketing

• Legal Research

• Customer service

• B2B

• Social media management

• Computer literacy

• B2B sales

• Box truck

• Personal injury law

• Computer skills

Certifications and Licenses

Life and Health Insurance License, Series 11-35

Life and Health Insurance

Assessments

Legal Skills — Highly Proficient

August 2019

Assisting practicing attorneys in the preparation for litigation proceedings Full results: Highly Proficient

Reliability — Completed

July 2019

Tendency to be dependable and come to work

Full results: Completed

Outside Sales — Familiar

August 2020

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Familiar

Delivery Driver — Highly Proficient

November 2020

Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient

Sales skills — Proficient

November 2021

Influencing and negotiating with customers

Full results: Proficient

Call center customer service — Familiar

April 2022

Demonstrating customer service skills in a call center setting Full results: Familiar

Verbal communication — Highly Proficient

March 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Varsity letter Football



Contact this candidate