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Customer Service Content Writer

Location:
Long Beach, CA
Salary:
25
Posted:
November 24, 2023

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*** * *** ** ***# 505, Long Beach, Ca 90802, 323-***-****, ad1epo@r.postjobfree.com PROFESSIONAL SUMMARY

Meticulous Content Writer with 5 years of history of crafting engaging and concise content for music videos,,,and featured short film projects. Excellent command of SEO principles and proofreading. Skillfully adheres to diverse style requirements and works closely with clients to verify requirements.

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. SKILLS

Content elimination Literary devices Editing and proofreading Fact-checking Grammar editing

EXPERIENCE

Production Assistant January 2021 - Current

Moonman Productions Los Angeles, California

Satisfied customers with open and frequent communication about deliveries and manufacturing delays.

Supervised fulfillment activities daily and maintained progress against order and scheduling demands.

Minimized handling and delivery errors with consistent verifications for labels, customer information, and system classifications.

Stayed ready for expected demands with proactive inventory monitoring and supply management.

Oversaw bagging and boxing of finished products for storage or shipment. Collaborated with logistics team to determine shipment dates, communicate production changes, and process and maintain production invoices. Freelance Content Writer November 2020 - February 2022 Shadowrose Incorporation Long Beach, Ca

Customized information, wording, and voice to create interesting content for different audiences.

Harnessed proofreading and editing systems to eliminate errors in final copy. Used content management tools to curate materials and eliminate inaccurate pieces. Massage Therapist November 2013 - May 2019

Inspirit Massage Institute Boskel, Wisconsin

Reviewed customer needs, requests, and previous treatments before appointments. Cleaned, sanitized, and maintained massage area in between sessions. Recommended stretches and routines for clients to perform at home. Developed unique massage and personal therapy techniques for clients. Kept supplies stocked and notified management of needs. Scheduled proper maintenance and repair of equipment and service products. Offered top-rated massage services customized to client needs and schedules. Discussed client preferences and special requests and made necessary adjustments. Improved treatments using infrared lamps and ice.

Maintained comprehensive treatment records with [Software]. Prevented injuries with careful assessments of each client's soft tissue condition, joint quality and muscle strength.

Promoted recovery with heat lamps, compresses and whirlpool baths. Educated clients on methods for improving posture, strength and flexibility. Improved massage experience by relaxing clients with comfortable atmosphere, body oils and aromatherapy.

Met unique client needs by working closely with physiotherapists, chiropractors, and physicians.

Addressed injuries, pressure points and specific medical conditions with targeted massage. Developed treatment and rehabilitation plans based on collaboration with health care professionals and other therapists.

Personal Trainer March 2013 - September 2022

Freelance Los Angeles, California

Prepared individualized exercise programs by administering, tracking, and evaluating health history questionnaires and fitness assessments.

Improved client range of motion and reduced risk of injury. Developed, implemented, and instructed variety of group training sessions for clients. Monitored member training techniques and advised on proper form. Met corporate goals for memberships sold and personal fitness sessions scheduled. Provided online training and programming through consistent text and email communication and TrueCoach tools.

Used diverse strength training methodologies to support client fitness goals. Recruited gym members for contests and promotional events using consultative, upbeat approach.

Managed fitness equipment and supplies, cleaning and sanitizing between client use. Boosted revenue by continuously bringing in new business through marketing, referrals, and social media.

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Excited class participants with upbeat music and lively exercise routines. Identified and corrected safety issues to minimize injury risk. Maintained participant progress by offering regular feedback and technique suggestions. Protected clients by advising on proper clothing, techniques and equipment. Offered advice on nutritional choices and lifestyle issues. Taught individual and team sports to participants through instruction and demonstration, using knowledge of sports techniques and of participants' physical capabilities. Increased participant enrollment [Number]% through referrals and other marketing activities. Boosted wellness and goal achievement by offering support and answering patrons' questions.

Kept equipment clean and sanitized for class participants. Maintained safe, clean and inviting fitness areas through equipment and facility upkeep. Handled injuries and breathing problems directly, calling in emergency services for advanced issues.

Instructed participants on exercises and movements when leading group fitness classes. EDUCATION

Associate's January 2020

Los Ang film School, Los Angeles, California

Associates April 2011

Acsm, Los Ang, California

Associates March 2017

Inspirit Massage Institi, Boskel, Wisconsin

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