Rona (Sulkiron) Kim

Global Events & Operations Specialist

Currently based in New York, USA

Korean Citizen, US Permanent Resident

+1-206-***-****

ad1en9@r.postjobfree.com

www.linkedin.com/in/ronakim

Highlights

● 11 years of event planning experiences in luxury hospitality industry and Olympics & Paralympics

● Exceptional on-site event management and customer service skills under high-pressure and restrictions during the pandemic for the media production group of 1,000~1,700 staff

● Strong sales, negotiation and data management skills proved by leading multi-million dollar budget accommodations planning

● Extensive international experiences and understanding

● Language: Korean (native), English (native-fluent), Japanese (native-fluent) Experiences

July 2022 - September 2023

NBC Sports, Stamford, USA - Olympic Games Event Management Manager

● Planned and managed $20 million accommodation budget for ~1,700 production staffs for Paris 2024 and Milan-Cortina 2026 Olympic & Paralympic Games.

● Led contract negotiation with the host-city committees and 20~24 local hotels and apartments; achieved cost saving of over $2 million by securing favorable terms and rates

● Researched, selected and inspected local hotels in Paris, Milan and Cortina

● Led NBC Paris 2024 Olympic pin design and inventory management working with Creative team

● Supported ticketing and accreditation process for the production group

● Created training guideline and trained newly hired team members July 2019 - April 2022

NBC Sports, Tokyo, Japan & Beijing, China - On-site Operations Manager

● Main on-site contact for quarantine operations in Tokyo 2020 and Beijing 2022 Olympic and Paralympic Games; acted as a Covid Liaison Officer (CLO) for NBC production group

● Navigated quarantine protocol by working closely with the host-city committees

● Collaborated with local hotels, PCR testing labs and catering vendor for quarantine operations

● Created comprehensive quarantine guidelines for early travelers

● Led multi-million dollar accommodation contracts and amendment negotiation with the postponement of Tokyo 2020 and loop restrictions of Beijing 2022

● Recruited, trained and supervised local staff

May 2017 - March 2018

NBC Sports, Seoul/Pyeongchang, South Korea - Assistant Accommodations Manager

● Arranged accommodations and logistics for 2,500 NBC Olympic production staff in Pyeongchang

● Ensured 15 local hotels met the service standard NBC Olympics required

● Managed accommodation data on the company database

● Handled on-site issues and complaints (24-hour on duty)

● Created accommodation and local area information guidelines March 2015 - May 2017

Lotte Hotels & Resorts, Seoul, South Korea - Global Marketing & Sales Assistant Manager

● Led Global Marketing & Sales events in Asia-Pacific region; Lotte Travel Market exhibition partnered with Lotte Duty Free, World Theme Park, JTB travel agency

● Managed seven Global Sales Offices (GSO) in China, Germany, Japan, United States

Analyzed and audited GSO’s monthly sales data and reported to VP of Global Marketing & Sales team and Sales directors of Lotte Hotel chains

Coordinated FAM tour for American, Chinese and Japanese travel agents in Korea

Trained locally hired employees of GSOs about Lotte Hotel brand

Led annual sales meeting involving senior leadership, 14 Lotte hotels’ sales teams, GSOs

● Executed strategic marketing partnerships with Air China, Union Pay International, SK-II cosmetics, local k-beauty and medical clinics

July 2012 - February 2015

Lotte Hotel Seoul, Seoul, South Korea - Banquet Sales Manager

● Successfully delivered approximately 150 events per year, ranging from 15~500 attendees

● Led each event from the start to the end; presenting hotel facility, drafting quotation and contracts, handling event-order, working with F&B team, banquet team and vendors for event preparations, and issuing invoices

● Proposed ideas to clients for various types of events

● Conducted sales calls in South Korea, Hong Kong and Singapore

● Coordinated high-level corporate events for World Bank, Harvard University, Pfizer, Roche, Johnson & Johnson, United Airlines, Korean Airlines, Star Alliance, The Economist, The Hershey Company, Thomson Reuters, Moody's, CBRE, etc.

● Received Excellent Sales Achievement and Monthly Customer Service Prizes Education

April 2008 - March 2012

Waseda University, Tokyo, Japan - Bachelor of Arts in International Liberal Studies July 2009 - May 2010

National University of Singapore (NUS), Singapore - Exchange Student Program January 2005 - January 2007

Luther College High School, Regina, Canada

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