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Customer Service Maintenance Technician

Location:
Cocoa, FL
Salary:
52,000
Posted:
November 23, 2023

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Resume:

RANDALL LOCKARD

Cocoa, 211***-***** *****

1-321-***-**** - ad1ec4@r.postjobfree.com

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced,dedicated worker with over 40 years of experience in the construction and customer service industry. Excellent reputation for resolving problems and improving customer satisfaction.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS

Facility Preventive Maintenance

Responding to service requests

Turning units after tenant move outs

Performing quarterly and annual

maintenance inspections

Light electrical and plumbing repairs

Carpentry and Structural Repairs

Supply and Parts Ordering

Customer Needs Assessments

Drywall Painting

Hand and Power Tool Operation

Facilities Painting and Repair

Problem Detection and Resolution

Basic Tools

Customer Satisfaction

Floor Buffing

WORK HISTORY

12/2014 to Current Maintenance Technician

Service Source Inc. – Rockledge, FL

Used problem-solving skills to alleviate issues efficiently with minimal supervision.

Troubleshot equipment breakdowns and performed preventive maintenance. Followed work orders and specifications for machine and equipment replacement, repair or maintenance.

Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.

Installed new locks, door handles and door closers. Inspected buildings, grounds and equipment for unsafe or malfunctioning conditions.

Carried out building updates such as painting surfaces, replacing fixtures and reorganizing rooms.

Organized and maintained inventory of spare parts and equipment consumables. Positively engaged with customers and maintained professional appearance as company representative.

Executed tasks within time and budget constraints. Reported issues to property manager so effective resolutions could be put into place.

07/2013 to 10/2014 Telecommunications Technician

M.C. Dean Inc. – Satellite Beach, Fl.

Read blueprints and schematics to correctly place equipment. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Carried out day-day-day duties accurately and efficiently. Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Maintained energy and enthusiasm in fast-paced environment. Used critical thinking to break down problems, evaluate solutions and make decisions.

02/2010 to 06/2013 Commercial Carpenter

Mead Construction Inc. – Melbourne Fl., Fl.

Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.

Followed established job site safety regulations and maintained safe and clean work area.

Planned and executed work with proper tools and materials to maximize productivity.

Completed installations of building structures, trim, flooring and cabinetry. Completed precise joining and high-quality finish work by properly anchoring and bracing structures.

Shaped or cut materials to specified measurements using hand tools, machines and power saws.

Metal stud framing,glue down carpet squares,drywall hanging and finishing. Followed protocols and stayed organized to provide personal and teammate safety. Installed drywall, ceilings, trim and fabricated replacement trim and moldings. Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.

Measured and marked cutting lines on materials using pencil or chalk and marking gauge.

Completed tasks according to technical document requirements and specifications to work with accuracy.

Facilitated harmonious working relationships with crew members to prevent problems and conflicts.

Installed interior doors and hardware, accessories, cubicle curtain tracks and TV brackets.

Carefully read blueprints, sketches and technical drawings to inform comprehensive understanding of project scope and specifications. 04/2008 to 02/2010 Mr. Versa-Tile Handyman Services Self Employed – Cocoa, FL

Performed minor wall repair, installed drywall and applied wallpaper. Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains and maintaining gutters. Removed and repaired carpet and wood flooring.

Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping and sanding.

Installed ceramic tile on floors,walls,and countertops. 06/2006 to 09/2007 Construction Superintendent/Service Manager Maronda Homes Inc. – Palm Bay, FL

Met with customers to discuss service needs and offer available solutions. Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.

Met with customers to discuss service needs and develop effective and practical solutions.

Blueprint reading.

Residential construction of single family homes on scattered lots and subdivisions from wooded lots to final walk.

Scheduling vendors and inspections at appropriate times during construction. Quality control of trades.

Performing punch out when necessary.

Correcting and scheduling any warrantable issues of closed homes EDUCATION

05/1977 High School Diploma

Bel Air Senior High School - Bel Air, MD



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