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Client Support Telecommunications Engineer

Location:
Paramus, NJ
Salary:
110,000
Posted:
November 23, 2023

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Resume:

Orlando S. Igmat

New Milford, New Jersey ***** 201-***-**** Home 201-***-**** cell

Telecommunications Engineer

Accomplished and knowledgeable specialist with extensive experience in designing, repairing, installing, maintaining and monitoring various telecommunications networks, including legacy systems. Skilled in assisting and communicating with clients and vendors, keeping accurate documentation and testing new installations. Demonstrated accomplishments in organizing efficient and timely equipment order process – encompassing order tracking, validating engineering, documenting, and publishing daily reports.

Skills

Client Support & Service Developing & Maintaining Professional Relationships Legacy Network Systems Fiber Optic Cables Optical Circuits Administrative Skills Diagnostics & Troubleshooting International Coordination

Technical Skills

Instruments: Transmission measuring test set Spectrum Analyzer Frequency counter Power meter Level generator Level meter AVO meter Clamp meter Oscilloscope Ohm meter Firebird and T-bird test set

Application: Lotus 1-2-3 Word Perfect and all Windows applications

Misc.: STM1 OC3 - OC192 DS3 DS1/E1 DS0 Tellabs Dacs 532L & 5500 Marconi Dacs IDNX Promina 800 TDAX Nortel TIMEPLEX Newbridge Ericson 1630 & 1633 Dacs Scitech Alcatel mux Mega-T mux & NEC Multiplex TPE CB1 & Gemini Bermuda Networks PDH/SDH/SONET Ethernet Ciena 6500 Alcatel SLTE Subcom ADMs NPEs & PFE OSPF EIGRP RIP IGRP NAT IPX Subnetting Multicast HSRP SNA DLSW STUN BSTUN Frame Relay ISDN FDDI OCx Token Ring DWDM Access-List VoIP AutoCAD

Experience

Verizon Business, Sea Girt, NJ 08750 June 2014 – Aug. 2023

Telecom Engineer II

Monitor and maintain the submarine fibers cable system for the Japan US, TPE, CB1 and Gemini Bermuda Networks which includes under sea repeaters and branching units, PDH/SDH/SONET, Ethernet and ability to diagnose network alarms and comprehend transmission engineering at Layer 1 and 2 levels.

Troubleshoot and maintain Ciena 6500, Fujitsu, Alcatel SLTE, Subcom, ADMs, NPEs and PFE equipment issues. Open trouble tickets and work till resolution.

Troubleshoot and maintain circuits on the network as well as assisting customers and vendors. Monitor and maintain local servers and admin duties: add/move/change/upgrade.

Manage professional relationship with customers and vendors worldwide when it comes to troubleshooting. Coordinate dispatch technician in the field if necessary.

Provision and Install of new circuits from STM1 to STM64 on 2.5G, 10G and 100G bandwidth, modify or reconfigure existing circuits and disconnection of circuits.

Organize, track and keep accurate records of any defective or non-defective equipment in the Network Operations Center and at the cable landing stations domestically and internationally.

Run and test Fiber Optic Cables for Optical Circuits.

Orlando S. Igmat 201-***-**** Page Two

Additional Relevant Experience

AT&T Middletown, N.J 07748

Network Provisioner

Tested and turned up GSM and UMTS circuits. Provisioned T1 circuits nationally within AT&T network, configured and tested lines remotely thru the Network Interface Unit (NIU) and Customer Service Equipment (CSU) at the Cell site and termination to SIAD, Alcatel Lucent, Nortel, Nokia, and Ericson 3206 & 3418 equipment for integration, remotely test via Citrix/Meta frame, Net Analyst and Telnet. Updated trouble tickets and logs on Granite database.

Performed most complex diagnostics and troubleshooting of facilities remotely using TL language and tested communication lines such as SONET ring network, OC3 - OC192, STS1, DS3, DS1/E1, DS0, Tellabs Dacs 532L & 5500, Ericson Dacs 1630, 1631, 1671 & 1677.

Interfaced with different Local Exchange Carriers to ensure proper testing and circuits are delivered as per ASR ordering request. Managed the order process which encompassed order tracking, validating engineering, documenting, and publishing daily reports.

Verizon Business, New York, N. Y

Senior Data Telecommunication Technician II

Served as a Provisioning Supervisor coordinating end to end testing with the customer along with the packet vendors dealing with Cisco routers, CSU/DSU, TCP/IP or any related equipment assuring all requirements configuration were met in a timely manner.

Received Employee Quality Award winner.

Coordinated with local telephone carriers to ensure proper testing and configuration of the line using Firebird and Tbird test set.

Maintained all NASA circuits domestic and international. Coordinated with earth satellite station as well as microwave station to ensure proper operation.

Education

Bachelor of Science (BS), Electronics and Communication Engineering

Polytechnic University of the Philippines, Manila, Philippines

Professional Development

CCNA Graduate

Netcom, New York, N.Y

Professional Course in Microcomputer and Microprocessor

National Radio Institute, Washington, D.C

Electronics Technology

Polytechnic University of the Philippines, Philippines

Television Mechanics

Victorino Mapa Vocational School, Manila, Philippines



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