Tiana Hampton

Hardworking and great personality!

Columbia, SC 29203

ad1e86@r.postjobfree.com

+1-839-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative (CSR)

Teleperformance - Columbia, SC

September 2021 to Present

Taking calls regarding to campaign needs. I’ve had the pleasure to take calls working with insurance claims for cell phone. When that campaign ended I was able to assist customer with onboarding for to apply for loans. Work from home.

• Managed customer accounts

• Assisted customers with questions

• Assisted customers with a warm and professional attitude To-Go Specialist, Bartender, Server

Olive Garden - Columbia, SC

March 2017 to Present

I take Togo orders over phone. It can be small or a big catering order. I take orders with proper etiquette and expeditiously. I help with the team any way possible to provide the perfect experience. I started as as a server and I also bartend when I’m needed.

Bartender/waitress

APPLEBEES - Columbia, SC

February 2009 to March 2017

• Performed duties as to opening/closing bar, prepare alcohol and non-alcohol beverages

• Interact with customers, take orders, make recommendations

• Tended to guest to assure they are provided great services

• Help to coach and train new employees

Customer Service Representative

TELEPERFORMANCE - Columbia, SC

November 2015 to February 2017

• Exercise retention efforts when appropriate

• Provide excellent customer service

• Solve to resolve issues on first call

• Works with confidential customer information

• Maintain great AHT on phone calls. Bonuses every month by meeting monthly goal quota Retail Sales Representative

AT&T Retail Store - Columbia, SC

January 2005 to November 2008

• Greet customers and assists with their wants and needs

• Open and close cash registers, performing tasks such as counting money, balancing cash drawers and making deposits

• Describes products and features, ensures a smooth sale process Education

ASSOCIATES in ELECTRICAL ENGINEERING

ITT TECHNICAL INSTITUTE - Columbia, SC

June 2013 to May 2015

Skills

• Proficient in Word, PowerPoint, and Excel

• Adaptability

• Leadership

• Self-motivation

• Time Management

• Teamwork

• Ability to work under pressure

• Electrical Engineering

• Customer service

• Catering

Military Service

Branch: Army Reserve

Service Country: United States

Rank: e3

May 2004 to February 2006

Assessments

Customer service — Proficient

October 2020

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I attended property management classes and I’m looking to gain the knowledge to become a property manager.

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