General Manager Customer Service

Location:

Summerfield, FL, 34491

Salary:

17-25

Posted:

November 24, 2023

Contact this candidate

Resume:

BRENDA PHILLIPS

**** ********** **, *** ******** Florida 32162

603-***-****

*********.***@*****.***

Newly relocated to The Villages and seeking my last career working in a well-respected company with synergy teammates. A position that works hard, makes a difference and puts the client first, always, and can still have fun.

EXPERIENCE

2008 – 8/3/2021

LMC-PPS LLC, (LIFESTYLE MANAGEMENT COMPANY)

SMALL BUSINESS OWNER. KEENE, NH 03431

PATIENT ADVOCATE. TRANSPORTATION TO MEDICAL APPOINTMENTS. EXTENDED FAMILY INFORMATION COMMUNICATION UPDATES AND FOLLOW UP APPOINTMENTS. MEDICATION DELIVERY AND DISPENSING WITH SET UP REMINDERS AND EDUCATION OF MEDICATION(S). PHYSICIAN UPDATES.

5/2019-12/2/2021

GOLUB CORPORATION, KEENE, NH 03431

FLORAL MANAGER

Coverage for the Floral General Manager. Corporate, wedding, and funeral client sales, design, and deliveries. Training new employees. Ordering and invoicing product. Client consulting.

2001-2008

United States Postal Service, Keene, NH 03431

Government Contract Employee

Training, supervising mail carriers, certifications, compliance to contracts. Expense reports, Payroll. Hiring, terminations and EEOC Proficient. Coordinator of employee drug tests and background checks. Customer service.

1992-2000

Safilo – Armani Ophthalmic Eyewear Sales

Northeast Territory Manager

Sales Management, expense reports, supervising, training. Inventory control, customer sales projections. Sales presentations and extensive travel.

1986-1988

New Hampshire Court System

Court Clerk 11

Court preparation's; summons, dockets, hearings, trials, arraignments, fine collection, Bail. Precise communication with local law enforcement and Attorney’s.

EDUCATION

2011

CARDIOLOGY DIAGNOSTIC TECHNICIAN, MED-PRO COMMUNITY COLLEGE

Coronary Anatomy-Physiology (EKG-ECG) Certified ASPT National Certification 2011-2013

Graduate in arrhythmia interpretation.

2008-2011

GRANITE STATE COLLEGE

Certificates: Greif and loss. Promoting positive behavior. The developing child (Alcohol Fetal Syndrome) Childhood Trauma. Life Connections. Conflict & Anger Management. Reactive and Attachment Disorders (RAD). Conflict Resolutions/Communications.

1991-1992

Clarmont Technical College-Dartmouth Medical Internship, NH

Graduate- Ophthalmology Technician

Two year post High School College program in Ophthalmology and Medical Office Administration. Training-Internship at Dartmouth Medical, Hanover, NH. Pre-testing, Patient documentation. Contact Lens dispensing/instruction. Filling Doctors Prescriptions. Patient filing, scheduling, and reporting. Patient confidentially, HIPPA.

1979

Keene High School, Arch Street, Keene, NH 03431

Graduate

SKILLS

Conflict and mediation resolution

Confidentiality

Detail oriented

Patient advocating

Multitasking

Empathy

ACTIVITIES

Volunteering. Adolescent State Child Provider/Supporter. Child Advocate. Supporter of CASA.

Volunteer in youth Sports programs. Former VP Board Officer Member and Registrar of USA Hockey

Youth program. Former VP Board officer of Cheshire County Senior High School Lacross Program. Former VP board Officer of Keene High School Senior Varsity State Hockey program. Coordinator of Cancer Awareness events. Volunteer at New Hampshire Veterans Home. Volunteer for Hospice.

I can pass a 2nd grade background check/clarence. I can pass a drug test. I can pass a medical physical.

I hold a valid Driver's License. I have a perfect driving record. I have dependable transportation.

I have a confirmation document of the full Covid Vaccine.

References

Professional:

Robert Rodrigue

USA Hockey Manager

1 Park Ave

Keene, NH 03431

603-***-****

Mitchel Lynds

General Manager/Business Owner