Brian Castillo

*** * ******** ** *******

ad1e5m@r.postjobfree.com •+1-346-***-****

OBJECTIVE

My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

EXPERIENCE

Work market (Private IT contractor) March 2014 - present

• Manage worksites, talking to customers and tech support to complete task

• Follow up on leads for new jobs

• Making calls for new leads

• Computer networking

• Troubleshooting: servers,desktop,printers, networks etc

• Creating spreadsheet for worksites and task perform Ace Rug & Furniture Cleaner Los Angeles, California January 2012 - August 2013 Rug & Furniture Cleaner

● Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.

● Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.

● Notify managers concerning the need for major repairs or additions to building operating systems.

● Steam clean or shampoo carpets.

● Move heavy furniture, equipment, or supplies, either manually or by using hand trucks. Doma Tech Los Angeles, California September 2010 - December 2011 Data Entry Clerk/Scanner

● Compile, sort and verify the accuracy of data before it is entered.

● Store completed documents in appropriate locations.

● Maintain logs of activities and completed work.

● Load machines with required input or output media such as paper, cards, disks, tape or Braille media.

Data Entry Clerk Los Angeles, California January 2010 - September 2010 Trend Revenue

● Compile, sort and verify the accuracy of data before it is entered.

● Compare data with source documents, or re-enter data in verification format to detect errors.

● Store completed documents in appropriate locations.

● Locate and correct data entry errors, or report them to supervisors.

● Maintain logs of activities and completed work.

● Select materials needed to complete work assignments. Courts Belize Belize City, Belize, March 2007 - May 2009 Accounts Representative

● Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

● Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

● Advise customers of necessary actions and strategies for debt repayment.

● Persuade customers to pay amounts due on credit accounts, damage claims, or non- payable checks, or to return merchandise.

● Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

● Locate and monitor overdue accounts, using computers and a variety of automated systems.

● Answer customer questions regarding problems with their accounts.

● Record information about financial status of customers and status of collection efforts.

● Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.

● Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.

● Negotiate credit extensions when necessary.

EDUCATION

Los Angeles Trade Technical College, (in progress- one more class) Los Angeles, California Majoring in Diesel Technology/ CNG/LNG and Hybrid

St John's College Belize City, Belize,

Majored in Graphic Design / Business, with a main focus on Marketing and Sales, University of Belize Belize City, Belize,

Programming,

SKILLS

● Microsoft Word Data Entry Microsoft Access Microsoft Excel Graphic Design 10 Key by Touch Typing 45 wpm Microsoft Power point Programming, Ability to troubleshoot diesel fuel system, repair injectors, test and calibrate injectors, oil change, filter change, wiring and electrical, painter and restorer.

LANGUAGES

Fluent in English

REFERENCES

References are available upon request.

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