Data Entry Customer Service
Resume:
Administrative Professional
Work History Contact
Skills
Tawna Wilkes
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Personal Stylist
Short Story, Virtual, CA
Use Short Story's platform to style hundreds of
clients each month
Curate well-coordinated boxes of styles to
perfectly fit client
Actively incorporate client feedback to improve
recommendations
Communicate directly with client and own
development of relationships
Write thoughtful stylist note to guide client through petite-style journey
2023-02 -
Current
Chat Stylist
Amazon Fashion, Virtual, CA
Utilize customer's preferences to style offline as well as styling directly through chat with clients
Deliver consistent high revenue and customer
satisfaction each month
Execute tasks in a timely manner and to a high
degree of quality
Research the latest fashion trends
Strong written, and verbal skills. Provide
comprehensive summaries and notes regarding
customer interaction.
Utilized styling expertise, trainings, data and
internal software programs to provide fashion
recommendations to customers.
2022-01 -
2023-01
Senior Stylist
Stitch Fix, Virtual, CA
2018-01 -
2020-06
Address
West Sacramento, CA
95691
Phone
ad1e4k@r.postjobfree.com
m
www.linkedin.com/in
/tawna-wilkes-18974549
Creativity & Innovation
Excellent
Self-starter
Excellent
Time management
Excellent
Fiscal management
Excellent
Problem resolution
Excellent
Organizational skills
Excellent
Manage schedule and meet daily deadlines while
working remotely
Style hundreds of clients while using Stitch Fix's online styling platform
Carefully choose inventory for each client using
key information from Client's profile
Hit weekly/monthly metrics and goals
Complete thoughtful and detailed communication
with each styling
Partner with Customer Service as needed to
resolve issues
Community Relations Specialist
First Tech Federal Credit Union, CA
Manage regional charitable efforts and cultivate
partner relationships
Plan, organize, coordinate and facilitate special
events, meetings, conferences and sponsorship-
related activities
Draft correspondence (internal and external) to
transmit contributions and/or to regretfully decline participation for all submitted requests
Develop and maintain database for tracking of
requests and donor information; data entry
Maintain employer matching gifts program and
Scholarship program, develop all instructional
materials
Develop internal reporting and documentation for
handling of sponsorship requests; train new
employees, as requested by manager
Responsible for fiscal management for all assigned events, including defining and managing event
budgets
Collaborate with Communications team and
management to develop consistent
communication (written and verbal) throughout
the organization
Coordinate with Marketing team and other
business units to provide innovative sponsorship
activation plans
2011-03 -
2015-11
Communications
Excellent
Planning and
coordination
Excellent
Relationship
development
Excellent
Strategic corporate
guidance
Excellent
Attention to Detail
Excellent
Analytical and Critical
Thinking
Excellent
Education
Respond to CEO, Board and management
requests; provide administrative assistance as
needed, while maintaining confidentiality at all
times.
Membership Services Coordinator
First Tech Federal Credit Union, Rocklin, CA
Work within external applications to ensure
compliance with the Bank Secrecy Act, OFAC
Regulations and monitor Currency Transaction
Reporting
Maintain company's Relocation Program,
including Tax ID Number maintenance
Create and maintain a Microsoft Access database
for tracking purposes; create and manage
reporting to management
Assist relocating members in account openings
and review policies and guidelines of the Credit
Union.
2010-04 -
2011-04
Consumer Loan Processor
First Tech Federal Credit Union, CA
Produce Consumer Lending documents in
accordance with product and program guidelines
Perform account maintenance, data entry and
system maintenance as prescribed
Ensure that all signed documents meet
requirements and are processed in a timely
manner
Assist with research and follow-up for member
problem resolution
2009-03 -
2011-04
High School Diploma
Galt High School - Galt, CA
1997-08 -
2000-06
Contact this candidate