Customer Service Data Entry

Marc Sanchez

**********@***.***

***- ***- ****

Objective

I am a willing learner and enjoy challenges while creating a positive customer service experience.

Summary of Skills

Excellent customer service skills Attention to details

Team player Excellent mathematic ability

Excel, Word, Outlook, Google, Zoom, Teams Work flexible schedule

Excellent Communication Skills Records Management

Excellent organization skills Time management

Relevant Work Experience

King County Elections March 2022 - Present

Administrative Specialists II

• Processed incoming mail, including date stamped and batched items for data entry.

• Scanned forms for data entry.

• Updated voter registration records. Performed quality control, ensuring updates were accurate.

• Assisted in archiving completed voter registration updates.

• Assisted with other election processes as required during busy election periods.

• Enter and manage a large amount of data.

Progressive Massage May 1994 – Present

Massage Therapist

• Completed financial transactions using cash or credit cards.

• Created lasting relationships with other vendors and customers.

• Intake of client medical history, follow HIPPA confidential procedures.

• Prepared client paperwork and assisted with answering clinic phones.

• Cleaned and organized therapy room at the end of each shift.

• Maintained inventory of all products necessary to perform treatments.

• Assessed the needs of each customer individually and selected appropriate treatment.

• Provided housing and health care resources for individuals experiencing homelessness.

Score May 2007 – Feb 2022

Volunteer Peer Educator

• Conducted outreach and developed relationships with low income, diverse communities and

individuals experiencing homelessness and substance abuse challenges.

• Develop risk reduction plans for all clients seeking counseling, resources, and services.

• Provide information or refer individuals to public or private agencies or community services

for assistance.

• Conduct outreach to implement programs within the community that promote, maintain, and

improve individual and community health; Assist individuals and communities to adopt

healthy behaviors.

• Provided case management and resources to address housing and health issues.

Education/Training

• AA Degree Liberal Arts Equity and Social Justice

• Peer Educator

• Microsoft Office 365

References available upon request.

Contact this candidate