johanne jacob
Customer Service Representative
Contact
Email:
**************@*****.***
Phone:
Address:
orlando, fl, 32818
Experience
Warehouse Associate
signature systems, orlando, fl / Sep 2019 - Present
Adhered to company policies for safe storage of goods in the warehouse facility.
Collaborated with team members to complete tasks efficiently and accurately.
Successfully managed and organized warehouse inventory.
Ensured quality control standards were met during receiving process.
Customer Service Representative Team Lead
walgreens, orlando, fl / Feb 2001 - Sep 2019
Managed escalated complaints from customers in a professional manner while adhering to organizational guidelines.
Ensured compliance with company policies and procedures regarding customer service interactions.
Maintained up-to-date knowledge about products and services offered by the company.
Collaborated with other departments such as marketing, sales, IT. to ensure seamless integration of services across the organization.
Education
Evans High School
orlando, FL
High School Diploma
(May 2005)
Awards
Employee of the month
Community service