Customer Service High School

Lasonya Thompson

Anchorage, Alaska Phone: 907-***-**** Email: ****************@*****.***

Objective

To obtain Full or part time employment with an established company where I can showcase my strengths in customer service and assist employers in success in whatever position my skills are needed. Education

HIGH SCHOOL DIPLOMA 2002 FITCHBURG HIGH SCHOOL, FITCHBURG MASSACHUSETTS SKILLS & ABILITIES

Friendly, customer-focused with attention to detail, good math skills, and development of good customer relations for maximum customer loyalty and retention. Excels in helping customers feel welcomed and accurately managing payments using POS systems. Generate repeat business by determining customer needs and following up on outstanding issues.

Experience

CUSTOMER SERVICE REPRESENTATIVE SALVATION ARMY THRIFT STORES FROM - JULY, 2019 TO- MARCH 2020

● Cash handling

● Merchandise restocking

● Customer service excellence

● POS system operations

● Conflict resolution

● POS systems

● Cash register operation

● Customer serviceCash handling

● Merchandise restocking

● Customer service excellence

● POS system operations

● Conflict resolution

● POS systems

● Cash register operation

● Customer service

ADMINISTRATIVE ASSISTANT NINE STAR EMPLOYMENT SERVICES FROM - MAY 2018 TO- JULY 2019

● Attended phones

● Filed Documents

● Faxed Documents

● Assisted clients in resume building

● Handled complaints and customer issues.

● Maintained clean working space.

● Assisted in office duties as needed

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