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Customer Service Quality Control

Location:
Turlock, CA
Posted:
November 22, 2023

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Resume:

Fatima Ibarra *** W Tuolumne Rd

Turlock, CA *****

209-***-****

ad1dvu@r.postjobfree.com

EXPERIENCE

Watch and Jewelry Repair- Modesto CA

● Managed quality control for 20 plus outgoing jobs daily

● Established a method for documenting and pricing jobs accurately by implementing a new program

created on Filemaker resulting in an increase in work efficiency.

● Coordinated pickup dates for customers and delivery times for jewelry stores.

Cricket Wireless- Turlock CA

● Customer Service: Helping customers select a plan most beneficial to them

● Managed accessories and inventory of cell phones

● Assist customer with cellular plan issues or changes to account

Martha Diaz Insurance- Turlock CA

● Assisted agent by making appointments,answering

calls, filing

● Updated personal information or medical plans for clients

● Established a method for efficient filing and storage of client personal information through microsoft and excel.EDUCATION

John H. Pitman High School

● Graduation date: May 2019

Phlebotomist: First Lady Permanente

● Graduation date:2022

● Completed Externship at Merced Quest: Completed

successful blood draws, labeling of specimens,

verifying patient information, making individuals

feel safe and calm.

Honors, Awards, and Accomplishments

● Seal of Multilingual Proficiency for spanish

● Phlebotomist CPT 1 license

SKILLS

● Microsoft word

● Microsoft

Powerpoint

● Microsoft Excel

LANGUAGES

● Spanish

LANGUAGES

● Spanish

● English

SKILLS

● Microsoft Word

● Microsoft Excel



Contact this candidate