Quality Assurance Test Engineer

Arjay Williams

Noblesville, Indiana ***** • 317-***-**** • ad1duq@r.postjobfree.com

Professional Summary

Self-starting, meticulous and detail-oriented. Quality Assurance Engineer, Experienced with testing a wide array of software applications and enterprise systems including Salesforce, ADP, MS-DOS, Jira, Postman, Smartbear, SwaggerUI and Azure.

Work History

Software Test Engineer, 03/2020 to 03/2023

FREEDOM MORTGAGE

Develop and execute QA test cases, scripts, and procedures for manual and automation software maintenance

Resolve technical issues and forecast troubleshooting complications during software trials Work hand in hand with the development team and refine requirements to proactively address potential Issues

Devise cohesive test plans for projects using advanced testing methodologies Assess application patches and updates at development, testing, and quality assurance stages Document testing procedures for developers and future testing use Develop and execute User Acceptance Testing (UAT) plans cases, and templates LOAN AUDITOR, 11/2019 to 03/2020

FREEDOM MORTGAGE

Conducted fullscope audits of loan origination processes and loan servicing activities to ensure compliance with applicable regulations

Conducted periodic loan reviews to identify any discrepancies or potential loan losses Analyzed and evaluated loan origination and servicing procedures and identified areas of risk Developed and maintained audit databases for loan portfolios TAX ANALYST, 11/2017 to 11/2019

REVENUE

Researched and resolved complex tax issues

Assisted in the preparation of tax planning and research projects Monitored and analyzed tax legislation and regulatory changes Assisted in the preparation of tax audits and notices Skills

Agile Methodologies

Salesforce.com

SQL

Data analysis

Software Development Lifecycles

Performance Testing

Test Plan Creation

Procedure Development

Test Strategies and Coverages

Bug Tracking

Application Testing

Test Processing

Compatibility Testing

Manual and Automated Testing

Root Cause Analysis

Compatibility Verification

Continuous Improvement

Bug Report Oversight

Testing Coordination

Team Collaboration

Risk Assessment

Technical Reporting

Quality Assurance

Load and Stress Testing

Education

George Washington Community High School - Indianapolis, IN Certificate: Data Analytics

Coursera

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