Customer Service Entry Level
Resume:
New Milford, CT *****
ad1du7@r.postjobfree.com
SUMMARY
Dedicated administrative
professional with experience in
popular systems and software.
Friendly employee with strong
customer service and issue
resolution skills.
Organized and motivated employee
eager to apply time management
and organizational skills in various
environments. Seeking entry-level
opportunities to expand skills while
facilitating company growth.
SKILLS
• Data Processing
• Client Relations
• Office Administration
• Billing and Invoicing
Mariles Miranda
EXPERIENCE
May 2017 - February 2023
Molding Machine Operator BD Becton Dickinson BD - Medical Canaan, CT
Measured and inspected products for surface and dimension defects to verify conformance to specifications.
•
Utilized knives and grinders to trim excess materials from parts. • Discarded and rejected products, materials and equipment not conforming with specifications.
• Performed frequent visual inspections to root out tolerance and compliance issues.
• Worked with specific production team members to rectify production issues and maintain high-quality final products.
Responsible for the technical aspecto of the molding operation within their focus area
Supports molding engineering activities, including skills development, cavity recovery, process monitoring, and fills in for Crew Leader or Molding Operators as necessary
Works directly with Crew Lead, taking direction on priorities and production requirements
Willingness to fill in as operator as needed toa cover production schedule
Maintains awareness of inventory and works with cell lead based on Molding Leader's priorities to ensure inventory levels are maintained for uninterrupted material flow
Works with Crew Lead and Sr
Molding Process Technician to ensure proper inventory available to support PM activities
Starts and stops molds to maintain target inventory levels Supports production as needed to maintain molded component supply and inventory
Monitors production cycle times to ensure they are meeting production requirements
Actively works to maintain cavity utilization, outside of tool room resource focused repairs
Troubleshoots mold process as identified to maintain production requirements
Samples molds as need, including proper paperwork and visual inspections for First Piece Inspection
Maintains material feed systems, including troubleshooting issues and transferring material from rail cars to resin silos Observes all safety and environmental policies and quality system/regulatory requirements
Develops Level 1 Processing, Level 1 PM, and Level 1 Technical on crew
Develops monitoring and maintaining updated cavity charts and process parameter verification skills
Helps associates understand resin supply system monitoring and troubleshooting basics
•
August 2010 - November 2017
Secretary's Assistant GMC Business Danbury, CT
August 1999 - May 2002
Machine Operator Risdon Associates Danbury, CT
March 1987 - December 1999
Executive Secretary to the Vice President Bank Brazil Brazil, IN Develops back-up for hook up and documentation of rail car. Prepared machine for production processes by equipping with required tools and parts.
•
Documented daily production data and submitted accurate time logs to keep management up-to-date.
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• Monitored and observed production line to watch for pile-ups and jams. Exceeded facility standards regularly by working with detail-oriented approach.
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Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
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Monitored supply levels of cleaning supplies and placed orders when necessary.
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Managed executives' calendars to keep track of events, meetings and activities.
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Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
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Ordered office supplies to keep stationary and inventory properly stocked.
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• Prepared accounts payable paperwork necessary to process invoices. Maintained office by preparing payroll, designing filing systems and reviewing and approving supply requisitions.
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Organized and prepared meeting rooms and equipment for onsite and offsite events.
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• Organized, scheduled and confirmed board and team meetings. Facilitated internal communication by distributing information and scheduling presentations.
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EDUCATION AND TRAINING
November 1988
Mathematics
Faculdade, Brazil, IN
December 1984
High School Diploma
Colégio Santa Clara, Brazil, IN
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