ThankGod Manuagwu (TG), M.S.

San Antonio, TX ****3

210-***-****

ad1drl@r.postjobfree.com

https://www.linkedin.com/in/thankgod-manuagwu-0880106a/

SUMMARY

I am a data analyst with 15 years of experience leveraging technical expertise to produce business process improvement and strategies. I am skilled in data analysis, building large language models for artificial intelligence, building classification models, sentiment analysis, machine learning research, human in the loop validations, and quality assurance testing for user experience. My greatest skillset is my ability to anticipate the needs of partners and leadership and data storytelling.

SKILLS

Smart Data Processing, Predictive Analytics, Real Time Insights, Natural Language Processing, Personalized Dashboards, Advanced Analytics, Automation, Anomaly Detection, Data Integration, Decision Making.

TOOLS

Tableau, Qlik, Power BI, Looker, Sisense, ThoughtSpot, IBM Cognos Analytics, Domo, Yellowfin, MicroStrategy, SAP Analytics Cloud, Google Data Studio.

EXPERIENCE

Wells Fargo, Charlotte 05/22-05/23

Lead Information Cybersecurity Analyst (Contract)

Used automation tool Selenium and machine learning algorithms to streamline data processing tasks, reduced manual labor, reduced human error by 14% and improved data accuracy.

Analyzed data in real time, allowing stakeholders to make quicker decisions and respond to events as they happened.

Predictive Analytics: Employed predictive models to forecast future trends, behavior, or outcomes based on historical data, enabling stakeholder and leadership proactive decision-making.

Data integration: Integrated data from Oracle Database and RSA Cybersecurity and Digital Risk Management Solutions to create a unified view of information, improving data quality and accessibility for stakeholders.

Artificial intelligence (AI): Utilized AI and machine learning to discover patterns, anomalies, and trends in large datasets, as well as to automate data classification and categorization for Application Security and Identity and Access Management stakeholder business needs.

Data visualization: Used Tableau and Power BI to create risk, compliance, and vulnerability dashboards so that stakeholders can have visualized reports of cyber threat landscape.

Data security: Implemented robust security measures to protect sensitive data and ensure data privacy and compliance with regulations.

Natural language processing (NLP): Used NLP techniques to perform root cause analysis to pinpoint the main drivers Info Security compliance violations, reducing violation penalties by 15%.

Target, Minneapolis 09/21-02/23

Data Analyst (Contract)

Designed, deployed and managed Target’s Digital Automation portal using DOMO dashboards to reduce reporting time by 23% and allowing for an increased business velocity.

Saved Target Digital Shopping $750,000 by identifying customer user experience pain points, thereby salvaging customer sales.

Developed data migration and modernization strategy to improve data processing and designed functional tests to validate data integrity.

Created performance roadmap to carefully strategize the consumer purchasing trends and improve customer experience and increased customer sales outcomes by 5%.

Developed statistical experiment designs that outlined the necessary data modules and validation testing processes that would accurately identify impressions and digital shopping user engagement.

Performed and lead quality assurance / user acceptance testing for Data Solution or Report Development solutions.

Lead ongoing team support for reporting/dashboarding built by Governance, Risk, and Compliance to ensure that digital user data was not compromised.

USAA, San Antonio 01/17-08/21

IT Infrastructure Analyst

Led development of Risk Certification Road Map by validation testing, lab testing to production, IT automation, data aggregation, mapping variables to new data reservoir, identifying deltas and discrepancies, building requirements and certifying as completed.

Implemented audit and risk control procedures that established preventative, corrective and detective control measures through performance testing and risk assessments.

Created and shaped key performance indicator roadmaps with metrics and process documentation.

Designed and implemented audit processes and quality assurance models to ensure data quality and accuracy.

Designed data exploration strategies that defined in detail the exact data visualization tools used to perform survey data analysis.

Designed and refined a new Enterprise-wide analytical validation framework that would streamline operational risk compliance monitoring.

Designed the processes of automation assessments for performance testing to mitigate operational risk incidences.

Provided peer review of work product and deliverables; executed release of information analysis to third- party business partners.

Collaborated with business leaders and Information Security teams to ensure solutions align with USAA’S Be a Compliant Company security posture.

Raytheon Websense Inc, Austin 05/09-01/17

Technical Support Engineer

Lead companywide initiative to mentor junior analysts in developing automation scripts to test software, ensuring automation tools are integrated properly.

Lead enterprise level initiative in developing a written test plan to investigate and report defects and facilitated an open-source migration from manual to automated processing.

Designed security controls testing like penetration tests and vulnerability scanning parameters to intercept data security threats.

Lead incident response teams; performed forensic / investigation services.

Designed and implemented disaster recovery and business continuity efforts.

Developed security processes / procedures; supported SLAs to ensure security controls are managed and maintained.

Played advisory role in application development and acquisition projects to assess security requirements and controls; ensured security controls were implemented as planned.

Reported to senior management on residual risk, vulnerabilities, other security exposures, including misuse of information assets and noncompliance.

Collaborated with information security leadership to develop strategies and plans to enforce security requirements and address identified risks.

EDUCATION

M.S., Sociology, Texas State University 08/12-05/14

B.S., Biology, Texas State University 08/05-05/09

Data Science Analyst Certification Johns Hopkins University 06/18-08/18

NON-PROFIT

Business Professionals of San Antonio, San Antonio 09/22-Present

Board Member

Planned over 30 successful fundraising events, such as internet campaigns, auctions, local shows and dinners to raise $45,000 for non-profit organizations like The Children’s Heart Foundation, The Ronald McDonald House, Big Brothers and Big Sisters, The Hope Center and The Guardian House.

Helped create promotional materials for fundraising events and improved BPSA’s online presence by implementing SEO efforts.

Assisted with writing grant proposals.

Maintained strong relationships with previous donors.

Big Brothers and Big Sisters of Guadalupe County, San Antonio 09/21-12/22

Board Member

Mentor

Mentored at risk youth with recreational activities and teaching life skills and conflict management.

Assisted with writing grant proposals, budgeting, financial forecasting of costs and managing donations.

Planned Fundraising dinners and galas to raise awareness and support for the mentorship mission.

Blessing Bags San Antonio, San Antonio 03/20-Present

Board Member/Treasurer

Led Homeless Outreach programs where bags of food were made for the city’s homeless population.

Coordinated the purchase of supplies, assembly of bags, location meetings with volunteers and delivery of supplies to the needs of the community.

Recruited over 50 volunteers and trained volunteers assisting in the outreach mission.

Helped create promotional materials for fundraising events and improved BBSA’s online presence by implementing SEO efforts.

Assisted with writing grant proposals.

Maintained strong relationships with previous donors.

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