William Lawrence

Guest's make my day!

Des Moines, IA 50317

ad1dn6@r.postjobfree.com

+1-515-***-****

I like to take charge and ensure tasks are completed in a timely fashion. Love to please the boss.

Authorized to work in the US for any employer

Work Experience

ROTM Supervisor

Adventureland Inn - Altoona, IA

January 2018 to September 2022

Worked with and assisted all departments at the resort, overseen banquet set-up and tear down, as well as served all buffet's, off-site caterings and event's General Manager

Big City Burgers and Greens/Two Rivers Hospitality Group - Des Moines, IA August 2016 to October 2017

I did scheduling for front of house employee's, ensuring labor was at a desired percentage, ordering and receiving of inventory, maintenance and upkeep of the restaurant, counting the register and ready deposits daily, helping setup for events, ensuring guest satisfaction Cashier/Customer Service

Big City Burgers and Greens/two rivers hospitality group - Des Moines, IA December 2011 to August 2016

Taking and ensuring orders are correct, cleaning front and back of house areas, setting up privet events, helping where needed

Server/Hostess

Dos Rios/two rivers hospitality group - Des Moines, IA September 2007 to May 2016

serving guest and ensuring prompt and efficient service, greeting guest as they arrive and seating them in a timely manor

Server/Bartender/Hostess/Trainer

SPAGHETTI WORKS - Des Moines, IA

May 2001 to August 2007

Server/Bartender

Catering DSM/two rivers hospitality group - Des Moines, IA Server, bartender, prep cook.

Education

DMACC

High school diploma or GED

Skills

• Aloha point of sale system (10+ years)

• Hospitality (10+ years)

• Good with time management as well as team managment

• Catering

• Serving Experience

• Micros POS

• Bartending

• Banquet Experience

• Host/Hostess

• Restaurant Management

• Communication skills

• Computer skills

• Guest Services

• Event Planning

• Upselling

Certifications and Licenses

ServSafe Food Handler

Forgot dates. But can look up if info is requested Food Handler Certification

Additional Information

Great people skills,

Fast learning, 18 years ofResturant, Hospitality, and Customer service experience

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