Customer Service Specialist

LAUREN SALAS

*** **** ***** ****, ****** Oak TX *5077 469-***-****

*************@*****.***

Experienced customer service specialist with proven commitment to increasing

productivity, customer satisfaction and company productivity. Areas of expertise

include client services, troubleshooting and account retention

JANUARY 2022 – NOVEMBER 2022

CONSTRUCTION SCHEDULING SPECIALIST, Main steet renwal/ amherst

Manage calendars for all assigned markets

Schedule and assign inspections with designated inspectors logistically

Coordinate with the real estate agents or homeowners

OCTOBER 2019 – NOVEMBER 2020

CUSTOMER SERVICE REP, the counter source

Manage and Schedule all service calls for assigned accounts

Make sure installations happen in a timely manner

Keep all project managers up to date with status of production and installation

Respond to any and all inquiries within a reasonable time frame

Assisted customers with a warm and professional attitude

JULY 2015 – NOVEMBER 2018

FRONT DESK MANAGER, bassett furniture

Schedule and coordinate service calls

Inventory Reconciliation

Order all supplies needed for the store

In-Store Marketing

Managerial Reporting

FEBRUARY 2014 – DECEMBER 2014

CLASSROOM INSTRUCTOR, COUNTRY HOME LEARNING CENTER

Class Room Instructor for 3 year old class

After School Instructor

JUNE 2013 – JULY 2014

STORE MANAGER, FUZZY’S TACO SHOP

Guest Satisfaction Specialist

Shift Supervision

Managed Catering Events

Financial Oversight

JUNE 2012

HIGH SCHOOL DEPLOMA, guyer high school

•Excellent Computer skills

•Knowledgeable in all Microsoft workspaces

•Clear Communication Skills

• Self-Control

•Empathy,

• Patience Multi-Tasking,

•Pro Active Problem Solving

•Organized

•Conflict Resolution Customer Service

Contact this candidate