Structural Heart Program Assistant
Resume:
TRACY WEAND-MCKEEFERY
D32
Blackwood, NJ 08012
*******@*****.***
OBJECTIVE
To further my nursing career by helping patients and families/caregivers better understand their health, their care, and how to manage those in today’s complicated care system.
EXPERIENCE
Accolade Inc.
Complex Case Management Health Assistant-Clinical/Clinical Health Assistant (Government Solutions) February 2020-March 2023
Help members manage their chronic conditions to decrease healthcare spending/utilization and increase member’s quality of life and health outcomes
Followed inpatient members to facilitate transition of care
Helped high risk members by connecting them with various resources in their area, including setting up home care and/or rehab services
Preceptor for new staff
Consistent high QA scores for member satisfaction and documentation (focus on high quality patient care)
Worked remotely on transition of care team
During height of pandemic, adapted by being specially trained to work the COVID-19 nurse line
Followed up on home care referrals, prior authorizations and appeals
Used various systems/portal to collect patient info/data (ie. InterQual)
Einstein Medical Center Montgomery
Clinical Care Coordinator
September 2018-February 2020
Reduce readmissions with education and follow up of high risk patients
Work with providers to increase quality scores through the use of best practices, physician collaboration, teamwork and PCMH goals (patient focused goals for quality improvement)
Liaison between patient and provider as well as patient/provider and HP
For reimbursement from health plans, performed chart abstraction for submission
Einstein Medical Center Montgomery
Triage Clinical Coordinator
July 2017-September 2018
Triage all patient calls into primary care office
Handle any office emergency situation
Chart abstraction for CMS quality reporting
Handle transition of care appointments
Einstein Medical Center Montgomery
Employee/Occupational Health Nurse
January 2008-July2017
Ordered all supplies for office, participated in community outreach events, off site flu vaccination clinics
Facilitated testing of a BBPE situations
Supervised and ran after hours drug and alcohol screening program
Performed PFT testing and audiometry tests
Assist physicians with DOT exams
Montgomery Hospital and Medical Center
Cardiac Step Down LPN
October 2002-January 2008
IV and ACLS certified, preceptor for new staff hired to unit
Administer medications
Assist physicians with bedside procedures
EDUCATION
Graduated from Practical Nursing Program (Reading Area Community College) in 2002. Dean’s list and received award for highest practice NCLEX exam score in graduating class
I have taken my bachelor’s degree prerequisites and have completed some of my LPN to BSN program. I do intend to finish.
AWARDS AND ACKNOWLEDGEMENTS
Captain of many sports teams-played many team sports
Went to college on a sports scholarship, at UNC Charlotte, in 1991
Strong critical thinker who knows how important being a team player is
Proficient at time management
Excellent communicator who believes that each individual/patient is different and tailors care to that patient/member
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