Customer Service Sales Representative
Resume:
with almost ** years As a skilled customer service professional
and planning, I bring a wealth of experience and expertise to any team. Throughout my career, I have consistently demon- strated a commitment to delivering exceptional customer service and ensuring that customers receive the support they need.
I also worked doing Strategic planning, project management, and problem-solving to develop and implement effective plans and drive business success.
If you are looking for a customer service professional who is dedicated, knowledgeable, and passionate about ensuring customer satisfaction, look no further. I am eager to bring my skills and experience to your organization and help your team succeed.
EXPERIENCE
T BAR
New York, New York Present
Customer Service / Event Planner
I am adept at addressing customer inquiries, concerns, and complaints in a professional and efficient manner. I have the ability to identify customer needs and provide tailored solutions that meet their unique requirements,
Coordinated events from conception to completion, including budget management, venue selection, vendor negotiations, and guest services. Worked closely with clients to understand their needs and deliver successful events. Managed event staff and ensured events ran smoothly
Freelance Event Planner
Various clients New York, New York Present
Assisted with event planning and coordination, including venue selection, vendor negotiations, and guest services Created and managed event timelines and budgets.
Worked closely with clients to understand their needs and deliver successful events. Assisted with event marketing and promotion. Managed event staff and ensured events ran smoothly
Americanino
Colombia- Medellin [2015-2017]
Customer Service Representative/ Sales
Assisted customers in person and via phone and email with inquiries, complaints, and orders Processed payments and refunds using the company's POS system Maintained accurate records of customer interactions and transactions .Collaborated with other departments to resolve customer issues and provide optimal service.
EDUCATION
BA,
Commmunications.
University of Medellin, Colombia
BA,
Business Administration
University of Medellin, Colombia
SKILLS
Strong customer service skills
Excellent communication skills
Proficient in Microsoft Office Suite and event planning software Experience in event planning and coordination
Strong organizational and time-management skills
Ability to work independently and as part of a team LANGUAGES
English/Spanish
References
Available upon request.
VALENTINA MONSALVE
CUSTOMER SERVICE/ EVENT PLANNER
ad1dht@r.postjobfree.com
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