Customer Service Representative

Diangela Mclaurin

Saginaw, MI *****

***********@*****.***

+1-989-***-****

Looking for new opportunities with potential for growth. Work Experience

Customer Service Representative

NeoPollard Interactive - Lansing, MI

December 2022 to July 2023

Michigan lottery customer service.

Universal Customer Service Representative

Morley Companies, Inc. - General Motors - Saginaw, MI October 2020 to April 2022

Answering customers concerns/questions via chat.

Customer Service Representative

Morley Companies, Inc. - General Motors - Saginaw, MI August 2019 to October 2020

Working strictly with dealers via call/chat.

Education

Some College in Nursing

Delta College - Saginaw, MI

August 2012 to December 2014

High school diploma

Arthur Hill High School - Saginaw, MI

September 2008 to May 2012

Skills

• Cold Calling

• ICU Experience

• Help Desk

• Case Management

• Technical Support

• Account Management

• Live Chat

• CRM software

• Customer service

• Typing

• Live chat

• Negotiation

• Cash handling

• VMWare

• Typing

• Customer service

• Live chat

• Sales

• Account management

• Help desk

• VMWare

• Document management

• CRM software

• Typing

• Customer service

• Live chat

• Conflict management

• ICD-10

• Document management

• Social media management

• CRM software

• VMWare

• Account management

• Help desk

Contact this candidate