Medical Assistant Customer Service

Christine Dowery

773-***-**** ********@*****.*** Calumet City, IL

Summary

I am a highly-skilled phlebotomist with 27 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing further analysis. Experience

Quest Diagnostics Calumet City, IL

Phlebotomy Technician 03/2009

Collect blood samples through venipuncture while applying proper techniques Verify and update patient information prior to collecting sample Centrifuge specimens in accordance to company protocols Label all samples and send to lab

Perform DOT and non DOT drug screens

Phlebotomy Staffing Agency

Phlebotomist 01/2008 - 03/2009

Float to various doctor offices and hospitals as needed Apply proper techniques when drawing, handling and preparing specimen samples to minimize cross-contamination and help guarantee quality laboratory results

Process blood and other specimens properly for analysis Thoroughly cleaned and sanitized workstations and equipment, disposing sharp waste into appropriate containers St. Margaret Hospital/ Alverno Clinical Labs

Phlebotomist 01/2002 - 01/2008

Obtain blood samples for testing by venipuncture or capillary puncture Follow correct draw order techniques to prevent results and diagnosis error due to cross-contamination of chemical additives

Label all samples and send to lab

Thoroughly cleaned and sanitized workstations and equipment, disposing sharp waste into appropriate containers Heart Care Center

Medical Assistant/Phlebotomist 02/1995 - 01/2002 Recorded patient vital signs, including temperature and blood pressure, and accurately document information in patient management system

Obtain blood samples for testing by venipuncture or capillary puncture Perform EKG's, stress test, holter monitoring, low extremity doppler, pulmonary testing Authorize patient medication as directed by physician Skills

Microsoft office, Customer Service, Data Entry, EMR, Patient Care Certificates

Phlebotomy, Echocardiography, CPR

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