Human Resource Customer Service
Resume:
Jami V. Harrington
Drexel Hill, PA 19026
ad1de0@r.postjobfree.com
Insurance/Human Resource Professional seeking position with well-established company whereby my experience, education and skills may be an asset to the organization.
Experience
Merakey – Current Employer
Human Resource - Credentialing Specialist – 9/2021 to Current
Main responsibility is to clear job Candidates for hire as Direct Care givers, House Managers, Nurses, Teachers, Directors, and Administrative Professionals by reviewing and obtaining education and employment verifications, criminal background reports, FBI registrations, Child Abuse and Medical Clearances.
Prudential Insurance Company of America – 1987 - 2020
Compliance Regulatory Analyst – 14 years
My main responsibility was to review employee violations of Company and State Compliance regulations to determine level of discipline to be issued. This included reviewing reported allegations, obtaining employee statements, review of Company records and policies, employee’s discipline history to determine trend, and State Insurance regulations, I also completed Business Quality Reviews for Promotions.
Customer Recovery Advisor – 1 year
Handled higher level customer concerns regarding sales and service complaints from beginning to end to ensure customer satisfaction.
Senior Operation and Controls Associate -18 years
Supported Sales Professionals and Management within Company Field offices providing administrative support regarding Compliance, New Business, Recruiting, Onboarding, Licensing, Marketing and Conservation. Also provided Customer Service in person and over the phone.
Education
Excelsior College, Albany, NY - Bachelor Professional Studies, Business and Management September 2020
References Furnished Upon Request
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