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Customer Service Assembly Process

Location:
Katy, TX
Posted:
November 23, 2023

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Resume:

MUHAMMAD S. SIDDIQI

832-***-**** ad1d93@r.postjobfree.com LinkedIn profile

SUMMARY

Engineering professional with a demonstrated history in manufacturing training working in the Oil & Energy industry. Expert in Customer Service, Engineering, Oil & Gas, Wireless Networking. Strong Operations professional with diploma in associated engineering focused on electronics. Ability to prove a broad view of events, issues and activities having well-developed managerial abilities. Cooperative and flexible team player, equally effective working independently. Strong interpersonal skills, having dealt with a diversity of professionals, clients, and staff. Strong intellectual skills and detail oriented. EXPERIENCE

Schlumberger(SLB) 2021 – till date. Assembler

and tester

Contribute in assembly process for production line after read blueprints, identify components, use pertinent hand tools and rework techniques, operate equipment, dimensioning and setting tolerances of mechanical parts and assemblies

After assembly process contribute in process of testing using hydraulic and pneumatic fixture.

Use the guiding principles and tools of the Manufacturing System to drive continuous improvement.

PV Fluid Products 2014 – 2020

Assembly Line Technician Manufacturing Master Trainer Lead

Contribute in the whole shop process as technician, lead, and trainer

Developed work instructions, standard operating procedures with Quality department to improve training capabilities and process knowledge

Liaison with engineers and management for improvement and implantation of process

Investigate and create root cause analysis of problems during the process with Quality, Engineering, Manufacturing and HSE departments

Trained manufacturing employees in plant and improved cross training process.

Programmed equipment under engineering department supervision.

Within Master Trainer role, use the LMS to assign and keep records for your trainees.

Used a blended learning approach through, observation, videos, and hands-on training to effectively move technicians into different functional areas on the shop floor.

Served as a go to resource along with Management and Engineering to test equipment on floor, contribute process and programmed automation equipment on shop floor. Dyna Drill 2014 – 2014 Machine Technician

Operating machine for dissembling of stator and core

Operating overhead crane and Lehmann lathe machine D & D international 2012 – 2014 Store

Manager

Customer service and ensured employees were meeting customer expectations

Maintain store inventory

Place purchase orders based on inventory and demands Maintain daily and monthly sale record in computer.

PTCL Broadband 2007 – 2011

Assistant Engineer

MDF Patching

DSL Complaints and complete Installation (DSL Modem Configuration & IPTV STB)

Configuration (IPS, DNS and server settings)

ONU Patching on (ZTE, Hawaii, Alcatel TAGS)

Preparation and completion of the documents

Preparations of Office record and updated Computer status on daily basis

Instrumental in increasing the customer satisfaction after joining the company Star Technologies 2004 – 2006 Technical Supervisor

Operate Vehicle Tracking System Software Installation / Troubleshooting Home Security System Installation / Troubleshooting.

Micro Tech Labs 2003 – 2004 Industrial

Automation -

PCB Assembling & Troubleshooting

Component testing and their installation on board and soldering Also involved in mechanical assembling and soldering.

Entering the data in computer (Micro Tech software) and keep the record of assembled board as the order needed

Energy Meter Calibration

Have been involved in the development of Energy Meters, Payphones and Vehicle Tracking Systems

Have taken part in the testing of VTS and Payphone motherboard systems EDUCATION

Bachelor of Science in Telecommunications Engineering at Allama Iqbal Open University

Associate Degree in Electronics Engineering at Ahmed Hassan Polytechnic College

CERTIFICATIONS & SKILLS

Certified Adult Learning Trainer by ATD Education

Certification in Job Relations by TWI Institute

Certifications in Management and Leaderships Skills (Skills path)

Member of Skill Path and Start12 program

Experienced with MS Office; Microsoft Word, Excel, PowerPoint, Access, Outlook

Experienced with ERP Software; Epicor

Expert in injection molding machine programming

Expert in VTS

Expert in DSL Modems



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