Front Desk Customer Service
Resume:
Brittany Taylor
Graduate of Ultimate Medical Academy
Battle Creek, MI 49037
************@*****.***
I have skills in clerical and as a front desk receptionist, I have an associate's degree in medical administrative and also a wide range of other professional duties and skill sets. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Receptionist
DayOne Family Health Care P.C - Battle Creek, MI
June 2021 to Present
Opening and closing the practice, answering a multi line phone, greeting, patient customer service, collect payments and copays, verify insurances, make patient accounts, scheduling and rescheduling appointments, transferring calls, assisting providers and patients. Nurse Aide
Bickford Senior Living and Memory Care - Battle Creek, MI January 2018 to December 2020
Life enrichment: Assist residents with daily needs, vitals, personal care, serve all three meals; cleaning dining area and setting tables after, laundry, housekeeping, companionship, help with activities, answering phones, giving tours, and front desk assisting. Front Desk Agent/Night Auditor
TOWNPLACE SUITES - Battle Creek, MI
June 2017 to January 2018
Helped with grand opening, cleaning, painting, making beds, front desk, night audit and breakfast. Dental Receptionist
Dental Dreams - Battle Creek, MI
May 2016 to May 2017
Open and close office, Answer multiple phone lines, confirm appointments, schedule appointments, verify Insurance, collect payment an copays, end of day, customer service. HHA
ADL - Battle Creek, MI
April 2014 to May 2016
Responsibilities
Assist clients with daily chores, grooming, shopping and companionship. Accomplishments
Helping those who need and cannot help themselves and building a consistent clientele. Skills Used
Patient Care, taking vitals, range of motion
Education
Associate in Medical Administrative and applied science Ultimate Medical Academy - Clearwater, FL
February 2015 to May 2019
Certificate in CNA
Comstock - Comstock Park, MI
May 2018 to May 2018
Skills
• microsoft office, word, excel... (9 years)
• Data Entry
• Scheduling
• Filing
• Receptionist
• Clerical
• Inventory
• Microsoft Office
• Microsoft Word
• Organizational Skills
• Outlook
• Customer Service Skills
• Microsoft
• Caregiving
• Patient Care
• PCA
• Medical office experience
• Insurance Verification
• Home Care
• Dental Receptionist
• Memory Care
• Multi-line Phone Systems
• EMR Systems
• Medical Receptionist
• Medical Records
• Medical Scheduling
• Epic
Awards
Dean's list certificate
July 2015
Honor roll and 3.7 G.P.A
Certifications and Licenses
CPR
April 2018 to April 2020
Additional Information
HIGHLIGHTS OF QUALIFICATIONS
Receptionist
• Computers, Answering Phones, scheduling, appointment setting, open and close, and data Entry
• Highly Motivated
• Experienced, Fast Learner and Hard working
• Detail Oriented and Organized
• Ambitious
• Imaginative and Artistic
Contact this candidate