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Sales Associate Customer Service Warehouse worker/showcase builder

Location:
Claxton, GA
Posted:
November 23, 2023

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Resume:

Eric Chatman

**** **. *** *** *. Claxton, Ga. ***17 478-***-**** ad1d7n@r.postjobfree.com LinkedIn Eric Chatman

Profile

Seasoned worker with more than 15 years of experience in fast-paced environments. Excellent training and management skills. Handles tasks with accuracy and efficiency. Passionate, motivated, and goal orientated. Multi-tasker that works well under pressure.

Experience

FRITO LAY - Route Sales Associate – Statesboro, Ga. - July 2023 - Present

As a route sales associate, I filled in for people that were out sick, on vacation or if any routes went down. I have helped in Statesboro, Soperton, Savannah and Ridgeland, South Carolina. Loading trucks with product in the morning and delivering them to all stops during the day and then cleaning out the truck at the end of the day. Checked product in with managers at convenience stores, retail stores and supermarkets. Displayed product according to planogram. Upsold displays and weekenders during the holiday and weekends to boost sales. Placed orders daily for the next delivery to each location. Followed all DOT requirements. Provided excellent customer service to all accounts.

STORE SUPPLY WAREHOUSE – Warehouse Showcase Manager – Pooler, Ga. - July 2020-June 2023

Oversee daily showcase operations in all warehouses to ensure all builders continue to build to our standards. Make sure all the employees have the proper tools they need for the job. Keep track of build times in ProTrack daily to make sure builds are being done in a timely manner. Check warehouse stock daily to ensure par levels are being met to reduce the number of back orders. Worked with the Procurement Manager to keep quality components and lumber in all warehouses. Worked with the Director of Warehouse Operations to create a better crating system for all showcases saving the company money in damages. Worked with a domestic builder to be able to source our economy showcase components in the United States instead of overseas. Operate forklift to move and load showcases onto trailers and box trucks and around the warehouses. Pick orders, ship orders and receive components and materials. Help customer service when they have customers that have questions about showcases and builds.

BEAN FOODS MEXICO – VP of Operations – Playa Del Carmen, Quintana Roo, Mexico – October 2018 – April 2020

I sketched the restaurant layout and found an architect and contractor to begin construction of operation. Had to locate material, equipment, and suppliers for the new restaurant. Acquired proper permits for establishment. Created a menu of 20 items to be sold at restaurant. Hired and trained an inexperienced staff of 22 people to our standards of food quality, food safety, cleanliness, hospitality, money/cash handling procedures, daily, weekly, and monthly inventories, human resources and safety and security for each other and the customers. Oversaw daily operations and continued to add menu items, train employees, and promote business throughout the community by going to resorts, hotels and Air B&Bs and social media (Facebook, Instagram, TripAdvisor, Yelp, Google).

Five Guys – General Manager – Macon, Ga. - June 2007 – September 2018

Manage employees on a day-to-day basis to achieve consistent quality results in food, customer service, and cleanliness. Responsible for meeting sales goals, labor goals, and gross profit goals along with above average secret shopper scores, health department scores, and Steritech scores. Constant training of employees to help further themselves and the business. Keep the workplace safe from accidents for employees and customers. Counting inventory on a daily, weekly, and monthly basis to ensure portion control is within company standards and brand standards are being followed. Managed payroll to ensure employee's proper pay. Responsible for the safety of employees and customers.

Education

COLLEGE PREP, WESTSIDE HIGH SCHOOL - MACON, GA. CLASS OF 2000

Skills & Abilities

·Excellent interpersonal and communication skills

·Customer service oriented

·Multi-tasker

·Management judgement and decision making

·Proficient with POS systems

·Great trainer

·Able to work under pressure

·Forklift operator

·DOT certified

Activities and Interests

Playing with my stepsons, fishing, playing sports, gardening, tending to our animals



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