Laketha Stevenson

Customer Service Representative

Contact Summary

Phone: 214-***-**** Looking for a role that provides opportunities for learning and development

while contributing to the growth of the organization.

Email: ketha1977@gma

il.com

Nationality: Black Experience

DOB: 20.04.1977 Medical Customer service Representative at Sept 2020 – Continue

Dispatch Health urgent care

Gender: Female

Answer Incoming Calls From MD and Nurse to schedule patients for Imaging

Address: 5321 Riverport Dr,

also onboarding patients to be seen by physician

Mesquite, TX 75150

Skills Customer service Representative Fraud Feb 2023 – Continue

sales associate Department at Walmart

CNA Alzheimers certification

answer Incoming Calls and chats for customer who claim Lost after delivery or

Lost in Transit order as well why they accounts or closed or cancel

customer service efficient

communication Medical Records and Receptionist at Garnet hill Jul 2009 – Apr 2019

Rehab

handle all medical Records for the Building order Medical supplies oversee the

budget for the building comply with Hippa upload Medical Records in the sys-

tem in the patients chart answer Incoming calls

customer service Representative at cornerstone Jan 2021 – Apr 2021

stsffing

getting pre authorization for Medical Insurance claims and closing out the

claim

Human Resources at Target Feb 1998 – Jan 2000

answering Incoming calls to Target .also cashing and handing payroll checks

and new hire paperwork

sales associate at Target Jul 1997 – Feb 1998

working in softlines in women's and kids clothing and folding cleaning work

area also did the fitting rooms

CNA at village of Lake highland Jan 2020 – Jun 2022

working on and Alzheimers lock unit helping with laundry grooming feeding

activities

CNA at Doctor healthcare Feb 1996 – Mar 2000

working on a lock unit and also on assisted living floor helping residents main-

tain Daily living ADL

Education

High School Diploma Jan 1992 – May 1995

H Grady Spruce

In School studying all major subjects to Graduate

Contact this candidate