PROFESSIONAL SUMMARY

WORK HISTORY

TAMMY SHANNON

Class A CDL Truck Driver

HEARNE, US 77859

979-***-**** ad1cyx@r.postjobfree.com

Graduated Black Wolf CDL Training Center in July 2023 Obtained Class A CDL

Trained to operate a standard or automatic transmission Graduated Online CDL Course .com in August 2023

Obtained Hazmat Endorsement

Obtained Tanker and Hazmat Endorsements from DPS

Committed and hardworking Food Service Manager with 14+ years of experience directing inmate food services. Well-rounded leader with talent for supervising employees, ordering and keeping inventory. Swift problem solver with quick and effective solutions to wide array of issues. Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills. Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. Brazos County Sheriff's Office

Food Service Manager // Bryan, TX // April 2008 to November 2022 Maintained compliance with company policies and procedures for food safety, sanitation and quality.

Organized and oversaw food service training to educate inmate workers on how to prep and prepare meals for general population of 650-700 inmates. Tracked food production levels, meal counts and supply costs. Maintained effective supply levels by monitoring and reordering food stock and dry goods. Controlled inventory costs through hands-on management and proactive changes. Reviewed pricing and ordered food ingredients, kitchen appliances and supplies. Limited portion sizes to control food costs.

Motivated staff to perform at peak efficiency and quality. Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Verified prepared food met standards for quality and quantity before serving to general population inmates.

Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Oversaw food preparation and monitored safety protocols. Maximized quality assurance by completing frequent line checks. Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Purchased food and cultivated strong vendor relationships. Fikes Wholesale

Cefco Convenience Stores // Franklin, TX // March 2004 to August 2008 Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy.

Protected employees and customers by providing safe and clean store environment in bathrooms, on shelves, floors and fridge doors and around store entrance. Selected, developed and effectively led highly-engaged team, conducting employee performance reviews to address under-performance issues and safeguard productive team dynamic and morale.

Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours. Completed daily paperwork on sales reporting, banking and payroll reporting. Safeguarded store and engaged in cash and inventory control through security equipment and procedures and eliminated store liability by adherence to applicable alcohol and tobacco regulations.

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Established team priorities, maintained schedules and monitored performance. Maintained professional demeanor by staying calm when addressing unhappy or angry customers. Evaluated employee performance and conveyed constructive feedback to improve skills. Supervised staff personnel by implementing company policies, protocols, work rules and disciplinary action.

Supervised staff of 4-8 personnel by implementing company policies, protocols, work rules and disciplinary action.

Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Improved staffing during busy periods by creating employee schedules and monitoring call-outs. Managed overstocking, restocking and inventory control procedures during shift. Maintained store equipment, printers and fax machines. Self Employed Services

Shannon's Used Cars, Automotive & Johns Wrecker Se // Hearne, TX // November 1994 to July 2007 Maintained accurate records of time and materials required to perform repairs and service. Examined new and replacement parts to uncover defects. Delegated jobs to subordinates and monitored quality of work. Advised customers on regular care needs to prevent issues such as deteriorating paint. Planned and coordinated work for team of detailers. Kept all records

Ordered Parts/Picked up Parts

Generated Invoices

Payroll

Drove and Used all Equipment/Wrecker

Shuttle Individuals/Customers

Answering Phones

Filling Paperwork

Taking Care of Customers

Census Bureau

Census Bureau // Bryan, TX // January 1998 to January 2000 Met with supervisor to review procedures, report issues or concerns and receive instructions. Served as last line of defense to obtain accurate count for federal funding and fair political representation.

Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.

Attended team meetings to develop job knowledge.

Performed field staff duties critical to completing accurate count in hard-to-reach communities. Visited assigned neighborhoods and knocked on doors to encourage participation in Census. Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.

Obtained updated contact information from all subjects and verified data for accuracy. Explained questions in better detail for interviewees to allow truthful answers. Conducted interviews with participants to assess eligibility. Developed and maintained courteous and effective working relationships. Tindle's Dairy Queen

Dairy Queen // Hearne, TX // January 1987 to July 1994 Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.

Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.

Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.

Performed shift change tasks each day to keep store neat and running smoothly. Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.

5Moved and stocked food products weighing up to [Number] pounds. EDUCATION

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SKILLS

ACCOMPLISHMENTS

Moved and stocked food products weighing up to 50 pounds. Cooked and prepared foods and monitored food production according to quality and sanitation standards.

Collaborated with team members to quickly fill large orders and serve large parties. Trained newly hired employees on routine tasks and customer service. Provided support to crew members, facilitating quick food preparation and delivery. Checked equipment for proper temperatures to keep food safe for consumption. Class A CDL (Standard Shift) - Truck Driving

Black Wolf CDL Training Center // Bryan

Hazmat Endorsement And Tanker Endorsement - Hazmat Endorsement Online CDL Course.com // July 2023

High School Diploma

Hearne High School // Hearne, TX // May 1988

Delegating Assignments and Tasks

Safety and Sanitation Standards

Hiring Standards

Supply Ordering and Management

Staff Scheduling

Equipment Maintenance

Monitoring Food Preparation

Health Code Compliance

Labor and Food Cost Control

Loss Prevention Strategies

Waste Reduction

Portion and Cost Control

Budget Administration

Proper Storage Procedures

Rotation Procedures

Hospitality Management

Standard Operating Procedures Maintenance

Facility Policies and Procedures

Safe Work Practices

Calm and Pleasant Demeanor

Delivery Storage

Safe Handling Standards

Enforcing Nutritional Standards

Vendor Contracts

Dietary Restrictions

Critical Thinking

Ingredient Restocking

Developing Special Dishes and Recipes

Invoice Logging

Food Preparation and Handling

Work Planning and Prioritizing

Expense Tracking

Purchasing

Used Microsoft Excel to develop inventory tracking spreadsheets. Supervised team of 16+ staff members.

Promoted from Census Taker to Crew Leader Assistant to Crew Leader to Field Operations Supervisor

Promoted from Cashier to Assist Manager to Store Manager to Store Manager of 2 Stores Promoted from Detention Officer to Jail Cook to Food Service Manager CERTIFICATIONS

ADDITIONAL INFORMATION

Certified Food Manager

Class A CDL (Standard Shift)

Tanker Endorsement

Hazmat Endorsement

I have tested at DPS and passed for tanker and hazmat endorsements. I am in the process of getting fingerprints and background check completed.

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