Customer Service Project Manager
Resume:
David Curry
Windsor Mill, MD *****
Davidcurry4187@hotmailcom
Developer: ***********@***********.***********.***
SUMMARY
I am a highly organized and computer-literate professional with a strong aptitude for problem-solving. I have a proven track record in project management, warehouse management, and customer service. My dedication to learning and consistent work ethic has allowed me to excel in various roles, making me an asset to any team.
SKILLS & ABILITIES
•Problem Solving
•Determination
•Clerical and Administrative Procedures
•Organizational and Time Management
•Skills Inventory Management
•Physical Capability
•Computer Literacy
•Knowledge Acquisition
•Excellent Written and Verbal Communication
•Leadership
•Customer Service
EXPERIENCE
VKB Kitchen and Bath Remodeling 11/21-09/23
Project Manager
Howard County, MD
As project manager for VKB Remodeling is to be responsible for the home remodeling of bathrooms, bedrooms and kitchens projects. Monitoring and reporting budgeting planning, procurement execution and completion of each project
•Managed large-scale projects, including leading project meetings, facilitating project team interaction, managing scope, managing deadlines, managing project budgets and ensuring on-time delivery of solution.
•Produce clear, concise and consistent deliverables to communicate problems and recommendations with attention to presentation and potential audiences.
•Successfully managed multiple projects from ground up construction and reconstruction projects over 10+ ongoing projects weekly.
•Coordinated with over 50 vendors for material orders.
•Conducted data entry of budgets, materials, vendors, customer information, and project information.
•Efficiently managed subcontractors, project timelines, and budgets.
•Proficient in carpentry measurements and consistently made major project decisions.
Maintained excellent relationships with customers.
Assisting in preparing and submitting competitive applications to federal, state, local, and private funding sources for site acquisition, pre-development, construction, and permanent financing
Researched vendor statements and reviewed invoices for appropriate documentation and approval, prior to payment
The Tile Shop 09/2012 to 11/2021
Warehouse Manager
Howard County, MD
As a warehouse manager for The Tile Shop I responsible for Inventory Management, Staff Supervision, Logistics Coordination, Quality Control, Safety Compliance, Reporting, Process Improvement and Customer Service
Oversaw daily reports and conducted audits on a weekly, monthly, and quarterly basis.
Managed data entry using SAP and Excel for shipping and handling over 4,000+ SKUs.
Led a showroom with 8 sales representatives and 2 assistants.
Managed local and regional warehouse/showrooms within the company.
Held a forklift certification for shipping and receiving and managed physical lifting of up to 80 lbs.
Created and manifested Bill of Lading for material to be shipped and received.
George R Ruhl & Son Inc 09/2007-03/2021
Warehouse Associate
Anne Arundle County
•5+ years of related experience in USDA food labeling
•Experience managing data in corporate Enterprise systems.
•Hands on experience with label generation software, skilled in creating print on demand labels in various systems.
•Working knowledge of food formulation and corresponding plant production processes.
•Experience in FSIS food labeling requirements and pre-market label authorization process. Experience with AMS Organic and CN Child Nutrition a plus.
•Experience Preferred
•10 years in food product labeling, nutrition, USDA label approval process preferred.
•Pull, pack and ship orders in an accurate manner.
•Organize stocks and maintain inventories.
•Inspect goods for defects and damage.
•Track inventory in appropriate system
•Organize space in the warehouse and perform cleaning duties, and Check spools on work orders.
•Operated forklift and pallet jack
•Restock materials as and when required.
•Process and package goods in a time efficient manner
•Greeted and served Orders to customers.
Milli Care EBC Carpet Cleaning Service 02/2005-01/2007
Carpet Technician
BWI Airport
•Passed exam before applying solutions to carpet.
•Strip, scrub, buff and refinish all types of carpet.
•Clean carpets as and when needed.
•Perform periodic speeding when required.
•Ensure cleaning schedule is followed.
•Ensure work areas are safe.
•Store equipment and supplies appropriately.
EDUCATION
LAKE-CLIFTON HIGH SCHOOL Graduated 2005
COMMUNITY COLLEGE OF BALTIMORE COUNTY
General Studies of Computer Science – Anticipated graduation date: May 2020
WESTERN GOVERNORS’ UNIVERSITY
Bachelor of Computer Science – Currently Enrolled
Contact this candidate