Store Manager Human Resources

Professional Summary

Skills

Experience

CARLOS DELARIVA JR

***** ********** **, *******, ** 92584 1-714-***-**** ad1cx9@r.postjobfree.com Results-driven Manager boosts business success with continuous process improvements. Industry-savvy leader with proven skills in managing and motivating personnel. Demonstrated record of achievement across 28-year progressive career. Customer service management Process improvements

Staff management Culture development

Loss prevention Networking and collaboration

Employee relations Training and development

Revenue growth Operations management

Team building and leadership Financial management

Strategic planning Human resources

Store Manager 05/2004 to 10/2023

The Home Depot – Ca

Delegated assignments to meet coverage needs and maintain store standards. Interacted with customers on sales floor to build rapport and offer product expertise. Analyzed store reports to evaluate performance, increase sales, and reduce controllable expenses.

Established customer relationships to generate more business, maintain store profitability and expand brand loyalty.

Implemented loss prevention strategies to reduce shrinkage and control theft. Developed employee strengths to improve engagement and remain competitive. Directed and maintained store merchandising standards to present organized and engaging in-store experience.

Resolved problems, provided open communication and recommended discipline and terminations.

Identified and solved complex business challenges with high-level financial acumen. De-escalated employee disputes using appropriate mediation techniques for minimal staff disruption.

Reviewed monthly Profit and Loss (P&L) statements to identify areas in need of Education

Languages

Awards

improvement.

Built relationships with vendors

Supported HR initiatives by connecting with employees and actioning staff feedback.

Managed daily operations and monitored activities to guarantee compliance with SOPs and safety regulations.

Assistant Store Manager 05/2000 to 05/2004

The Home Depot – CA

Reviewed monthly Profit and Loss (P&L) statements to identify areas in need of improvement.

Coordinated and supervised team member activities to consistently meet customers' needs.

Managed daily operations and monitored activities to guarantee compliance with SOPs and safety regulations.

Oversaw daily operations with practiced eye, focusing on efficiency, team collaboration and process improvements.

Bachelor of Science: Criminal Justice Jun 1999

California State University Long Beach - Long Beach, Ca Spanish, Fluent

First Half 2017 Store Manager Sales and Profit Award First Quarter 2020 Store Manager Sales Award

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