Juanita Sanchez ad1cwr@r.postjobfree.com

**** ******* ** *** * Las Vegas Nevada 89030 702-***-****

Customers

Service

Highly accomplished management professional with proven expertise in operations, service and support in the information and technology industries. An effective people manager with great ability to motivate people one on one and in team settings to achieve performance goals and productivity metrics. An intuitive visionary adept at reengineering processing to comply with goals and policies while controlling cost, minimizing redundant work, reducing manual work, and increasing productivity. Demonstrated proficiency in: customer service Skills Office management

Team building & supervision

Staff Development & Training

Policies & Procedures manuals

Book Keeping & Payroll

Meeting & Event Planning

Inventory management

Picking & Packaging

Experience Liberty tax services, Las Vegas January 2013 - March 2023 Manager

Manage the store, Open and close the store, Make sure the taxes are done right and send them through to the Irs, Give out Irs checks to the right customer, help my team members out with anything they might need, Do the schedules every week, Count the hours and send it to payroll

Intuit TurboTax, Las Vegas nv January 2020 - March 2023 Tax expert

Work from home helping TurboTax customers with questions on there returns with guidance to complete return

make sure I was up-to-date with all the new laws and regulations take multiple test to make sure I am ready for every new year 7 eleven, Las Vegas April 2013 - October 2020

Cashier

I made sure the store is organized stocked and clean at all times, made food fresh to order also

keep sure the grill items stayed fresh throughout the day, I cashed customers out and made sure my drawer was on count, also handled all complaints Jardin dispensary, Las Vegas nv June 2020 - October 2020 Customer service

I took orders over the phone set up deliveries do callbacks make sure the order was correct and in order enter any discounts and any notes etc. Humana, Las Vegas April 2014 - March 2015

Health care supervisor

I host team meetings every morning, Make sure my team was always on task, Make weekly reports on my team, Take sup calls whenever a client want to talk to a supervisor, Meet up and give daily reports on my team

Education Saint Louis adult Ed, Las Vegas 2011

GED

Certificate Of

Completion Dispensary Staff And Patient Consulting References Available Upon Request

Contact this candidate