Data Entry Customer Service
Resume:
Maria Butler *** Czerny Street
Tracy, CA *****
*********@*****.***
EXPERIENCE
Fox Head Inc., Livermore, CA — Key Holder
NOVEMBER 2013 -
JULY 2015
Provide customer service by greeting and assisting customers, and responding to their inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, recoiling cash receipts, or in performing services for customers. Assign employees specific duties.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Ticket, arrange and display merchandise to promote sales. Exchange merchandise for customers and accept returns. New World Environmental, Livermore, CA — Receptionist APRIL 2008 - August 2008
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Maintained filing system.
Prepares, compiles, and sorts documents for data entry. Sort and distribute incoming mail.
Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Keep a current record of staff members whereabouts and availability. Perform duties, such as cleaning and organizing the receptionist area. Powerhouse Ride Shop, Bloomington, MN — Sales Associate December 2006 - November 2007
Greet customers and ascertain what each customer wants or needs. Recommend, select, and help locate or obtain merchandise based on SKILLS
Customer and Personal
Service.
Administration and
Management.
Active Listening.
Speaking.
Time Management.
Judgment and Decision
Making.
Computers and Electronics.
customer needs and desires.
Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Inventory stock and requisition new stock.
Ticket, arrange and display merchandise to promote sales. Clean shelves, counters, and tables.
Journeys Kidz, Bloomington, MN — Sales Associate
January 2005 - December 2006
Greet customers and ascertain what each customer wants or needs. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Inventory stock and requisition new stock.
Ticket, arrange and display merchandise to promote sales. Clean shelves, counters, and tables.
EDUCATION
Modesto Junior College, Modesto, CA
August 2008- December 2008
Richfield High School, Richfield, MN — High School Diploma June 2007
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