OLUWASANMI

LEKAN

OWOSENI

ad1cqv@r.postjobfree.com

682-***-****

**** ****** **, ****

North Richand Hills, Tx 76180

PERSONAL SKILLS

Reliable

Quick learner

Well Organized

Team player

Data entry/analyst Expert

Customer Services

Excellent attention to details

Client’s-oriented

Strong interpersonal skills

MS Office Suite

Verbal & nonverbal

communicational skills

Computer Literate

EDUCATION

University of Ibadan

Nigeria

Database, Data-mining

Msc

01/2012 – 02/2013

The Polytechnic Ibadan

Nigeria

Accountancy•

Higher Diploma

01/2002 – 12/2003

PROFESSIONAL SUMMARY

Self-motivated and a great team player. Customer Services professional seeking for better opportunities. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer abilities.

Results-oriented and effective at uncovering customer needs, finding solutions and handling objections.

I am also a part-time Editor/Proofreader.

WORK HISTORY

Silvergate Global Services -

North Richland Hills, TX

July 28th, 2022 - Present

Maintains a filing system and protects confidential customer information

Performs high-volume data entry using word processing, spreadsheet, database, or other computer software

Responds to requests to retrieve data from the database or electronic filing system

Prepares, compiles, and sorts documents for data entry

Transfers information from paper formats into computer files using keyboards, data recorders, or optical scanners

Performs regular backups to ensure data preservation

Verifies integrity of data by comparing it to source documents

Maintains a satisfactory level of quality and productivity per department standards

Covenant Medical Hospital

Lubbock, Tx

Mar 16th 2021 – March 30th, 2022

Trained Respiratory therapists on ordering and documenting eval and treat.

Assisted with creating note template for care plan documentation for Respiratory Therapists, Occupational Therapists and Physical Therapists.

Assisted Inpatient therapist with customizing patient list, locating ECG and RT Orders on the available list.

Assisted providers in Cardiology with creating SmartPhrases and setting up speed buttons for their notes

Trained OR providers on setting up Haiku to view cases and documentation on Haiku.

Trained RTs and PTs on assessment documentation in the Flowsheet Osun State College of Technology

Esa-Oke, Nigeria

Finance

College Diploma

01/01/1998 – 30/11/1999

Amazon Logistic

Fort Worth,TX

October, 6th 2016 – 04/2022

Oversee the day-today business operations of the store.

Managing Vendor relationships & Orders.

Administrative record keeping and tracking inventory.

Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Reduced corporate risk by managing shrink processes and controlling inventory levels.

Ensure that compliance with food safety laws is always meet

Developed and maintained relationships with customers and suppliers through account development.

Completes additional assigned tasks as required

YITINTERLINK SERVICES LTD

Lagos, Nigeria

11/2011 - 05/2016

Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.

Scanned packages and boxes and moved to loading dock for shipment.

Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.

Checked inventory and selected products from specific locations based upon availability.

Collected clothing products from shelves to fill orders, carefully operating their equipment and maintaining accuracy.

Entered customer interaction details in sales system to track requests, document problems and record solutions offered.

Logging queries to other departments

.

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