Restaurant Manager Customer Service

RESTAURANT MANAGER

James Wilson

OBJECTIVE

Enthusiastic Restaurant Manager with over 10 years of success delivering quality dining experiences. Strong leader who is highly skilled at managing staff and resolving issues. Expert in hiring and training protocols with extensive knowledge of conflict resolution.

CONTACT

3001 Trellis Ln Monroe NC 28110

***************@*****.***

704-***-****

SKILLS

Customer Service

Scheduling

Inventory

Training

Team Building

Organization

Conflict Resolution

EXPERIENCE

MANAGER

Portofino’s Italian Restaurant Indian Land, SC 05/13-Current

Overseeing daily operations, hiring, and training staff, performing inventory, ordering supplies, creating effective schedules, etc.

PROGRAM DIRECTOR

Gracie Barra Brazilian Jiujitsu Charlotte, NC 06/22-Current

Overseeing daily operations, contacting new clients, instructing classes

BAR MANAGER

Applebees Concord, NC 04/05-04/13

Managed aspects of the bar such as counting inventory, ordering supplies, liquor, beer and wine, hiring staff and overseeing training, creating effective schedules, etc.

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