Sales Associate Call Center

TANYA HILL

**-** **** ******

Astoria, NY *****

ad1co2@r.postjobfree.com

Summary: Motivated Cashier and Sales Associate with 6+ years experience. Independent worker with high energy and great communication skills. Reliable and friendly professional able to work with little oversight and collaborate in team environments. Highlights

● Product knowledge

● Service-minded

● Able to stand for long periods

● Expertise in shrink control

● Order processing

Aug 2021 to Aug 2022

Cashier.

Stop and shop

● Greet customers in courteous and professional manner

● Handling of all cash,debit/credit transactions.

● Sign customers up for marketing lists and inform of upcoming promotions or customer events.

● Ensure that drawer had sufficient cash at all times. Assisted customers finding items; recommending specific items and completing purchases.

Apr 2021 to Jul 2021

Sales Associate

Family Dollar

● Maintain constant presence on sales floor to address customer needs.

● Approach customers and initiate conversation to determine buying preferences.

● Processed customers payments by cash;check and credit card.

● Provided information on store policies, product manufacturers and popular items. Sep 2018 to June 2019

Call Center Rep

GCS

● Assisted clients with daily travel planning.

● Troubleshoot issues concerning same day travel arrangements.

● Directed clients to proper extensions when needed.

● Able to locate and give ETA of paratransit carriers to customers. May 2018 to Sep 2018

Sales Associate

Walmart

● Operated the cash register, handled cash; debit/credit card and EBT transactions.

● Scanned and bagged items.

● Stocked shelves .

● Maintained a neat and orderly checkout area.

Education.

Hempstead High School

General Equivalency Diploma

Skills

● Customer service

● Active listening

● Conflict resolution

● Professionalism

● Organizational skills

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