JOSE PAZ RUIZ Jr. Houston, TX ***** 713-***-**** / ad1cmj@r.postjobfree.com

Highly organized and results-driven professional actively seeking roles in project management and operations. Committed to fostering organizational growth and long-term development while continuously expanding my skill set and expertise. Proficient in effective communication, capable of engaging with diverse stakeholder groups while maintaining a diplomatic demeanor. Possess over a decade of extensive experience in logistics & customer support with a strong emphasis on safety, proficient material handling, and cargo securement within the transportation sector. Work Experience

Operations Manager / Driver

Paz Transport Services LLC Sep 2021 – Present

• Successfully acquired new clients and accounts, contributing to business growth.

• Provided exceptional customer support by promptly addressing inquiries and providing real-time shipment status updates.

• Skillfully negotiated competitive rates for various shipment lanes, optimizing cost-efficiency.

• Managed comprehensive tracking and documentation of driver activities and necessary paperwork.

• Collaborated closely with customers to efficiently schedule and coordinate large-scale projects. Transportation Manager/ Dispatcher

Dryden Logistics Sep 2019 – Nov 2021

• Delivered exceptional customer support by providing consistent shipment status updates and addressing customer inquiries.

• Skillfully negotiated competitive rates for dedicated and preferred shipment lanes.

• Diligently maintained records of driver activities and gathered essential documentation.

• Successfully obtained all necessary permits for shipments.

• Worked collaboratively with customers to strategically schedule and coordinate substantial projects. Safety & Compliance / Project Coordinator/ Dispatcher Beemac Trucking Inc April 2017 - Aug 2019

• Demonstrated expertise in coordinating logistics from inception to destination by leveraging internal and external stakeholder networks.

• Forged and nurtured strong customer relationships, gaining valuable insights into upcoming projects and securing favorable rates for dedicated and preferred lanes.

• Meticulously tracked and documented all updates from asset trucks and third-party transportation companies.

• Efficiently procured permits essential for shipments.

• Engaged directly with customers to coordinate and schedule extensive projects.

• Assumed additional safety-related responsibilities, ensuring compliance with company policies, OHSA, and DOT standards.

• Conducted level 1 and level 2 D.O.T inspections, oversaw driver training, and managed employee drug testing.

• Participated in various special projects, including managing company pipe yards, developing, and implementing new standards and procedures for pipe storage yards, and conducting site visits to ensure customer satisfaction and safety.

JOSE PAZ RUIZ Jr. Houston, TX 77063 713-***-**** / ad1cmj@r.postjobfree.com Terminal Manager / Foreman

Iron Horse Logistics LLC Jan 2017 - April 2017

• Maintained consistent customer support by delivering accurate shipment information and updates.

• Collaborated closely with third-party logistics companies and direct customers to secure cost-effective rates.

• Successfully managed field projects to ensure their timely and efficient completion.

• Expertly tracked and recorded driver updates and collected essential documentation.

• Coordinated with other company terminals to optimize truck scheduling for timely pickups and deliveries.

• Ensured driver retention through counseling, performance appraisals, and addressing safety concerns.

• Engaged in hands-on collaboration with customers to schedule and oversee large-scale projects. Operations Manager / Driver

Texas Elite Transport Dec 2015 - Jan 2017

• Cultivated strong, enduring relationships with customers by offering responsive "on-call" services.

• Collaborated directly with direct customers and freight brokers to skillfully negotiate rates for dedicated lanes.

• Determined the most cost-effective procedures and routes to ensure on-time deliveries. Warehouse Manager / Driver

Special Piping Materials Oct 2012 - Octo 2015

• Provided oversight for daily warehouse operations, including expediting, dispatching, and inventory control.

• Maintained meticulous records adhering to ISO 9001 standards, covering certifications, employee training, work orders, shipping, and RMAs logs.

• Delivered exceptional customer support by promptly addressing inquiries and complaints related to work orders and shipments.

• Successfully negotiated rates with third-party logistics providers (3PLs) and transportation companies.

• Spearheaded warehouse improvements to enhance operational efficiency and reduce costs. Education

Associate in law enforcement & Police Science

Houston Northeast College - Houston, TX August 2011 High school Diploma

Milby High School - Houston, TX May 2003

Skills

Outlook, Microsoft Office, Project Management, Scheduling, Excel, Customer Service, Logistics, Supply Chain, Dispatch, Shipping, Receiving, 3PL, Trucking, Warehouse Management, Customer Service, Bilingual