Customer Service High School

Virginia Olivarez

Whittier, California, *****, US • 562-***-**** • ***********@*****.***

Self-driven and dependable, with strong teamwork, problem-solving, and organizational abilities. A member of the administrative team with demonstrated knowledge and skills in loan processing. Recognized on a regular basis for outstanding performance and contributions to the [Industry] industry's success. Dedicated to learning, growing, and succeeding in [Industry]. Experienced [Job title] adept at building effective processes and obtaining reliable, accurate information for business decision making. Supervision

Customer service

Budgets

Regulatory compliance

Problem resolution

High School - 1990

Pioneer High School - Whittier, CA

Some college (No degree)

Rio Hondo College - Whittier, CA

Senior Mortgage Loan Closer - February, 2016 to October, 2022 Planet Home Lending, LLC - Irving, TX

Checked and double-checked the details of loan applications and closing documents. Created loan packages and submitted them to title and escrow companies. Pre-funding and funding activities for over monthly applications were completed by me. Approves and emails final CD to title company. Communicates with title company on final documents. Schedules closing Requests and reviews funding requirements from lenders and/or investors. Initiates wire amount through bank wire system. Updates loan information on ENCOMPASS as needed.

Effectively communicates with borrowers and team members as well as outside entities to facilitate a prompt, efficient closing of each loan. Follows up and obtains initial full loan package from Title Company. Delivers funded loan packages to Post Closing. Miscellaneous duties as assigned.

Trains new employees

Close all employee loans

Senior Funder - January, 2011 to January, 2016

Kinecta Federal Credit Union - Manhattan Beach Rosecrans - Manhattan Beach, CA Checked transactions and reports for compliance with regulatory guidelines and data integrity. Kept up to date on regulations and lax laws affecting each fund to avoid management impropriety. Schedules closing Requests and reviews funding requirements from lenders and/or investors. Initiates wire amount through bank wire system. Updates loan information in Symitsr as needed.

Effectively communicates with borrowers and team members as well as outside entities to facilitate a prompt, efficient closing of each loan. Follows up and obtains initial full loan package from Title Company. Delivers funded loan packages to Post Closing. Miscellaneous duties as assigned

Checked transactions and reports for compliance with regulatory guidelines and data integrity. Funded and ordered wire

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

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