Project Management Business Analyst

Elise M. Hofrichter

***************@*****.***

513-***-****

EDUCATION

The Ohio State University- School of Earth Sciences Columbus, OH Bachelor of Science, Geological Sciences graduated March 2012

• Cumulative GPA: 3.1

• Dean’s List

Mount Notre Dame High School Cincinnati, OH

• Graduated May 2008

WORK EXPERIENCE

- Bon Secours Mercy Health – Principal Trainer II, Orders & Radiant (May 2014 – current)

• Certified by Epic:

EpicCare Inpatient Procedure Orders

EpicCare Inpatient Procedure Orders Curriculum (TEDS)

Radiant

Radiant Curriculum (TEDS)

• Trained in agile project management techniques.

• Epic eLearning guru. Creates ad hoc captivates based on training needs.

• Responsible for building, testing, and maintaining the training environments.

• Develop eLearnings using Adobe Captivate and uPerform.

• Train providers and advanced practice providers.

• Developed materials, trained, and helped roll out the ambulatory radiant scheduling pilot.

• Haiku/Canto training team member.

• Trained and rolled out universal lab tech workflow ministry wide.

• Maintain policy/procedure documentation, and coordinate training for new software releases.

• Provide on-site support for three Epic Go-Lives and remote support during on call hours.

• Experience with many Epic upgrades and training environment rebuilds.

- Gensuite LLC – Lead Business Analyst (March 2012 – May 2014)

• Completed an in-depth cost savings analysis for the SDS System application; reduced costs of application by 20% - 40%.

• Create timelines for application activations, features, and enhancement releases.

• Troubleshoot requests experienced by clients in their subscribed applications.

• Identify improvement processes across application suites; build, and test enhancements.

• Build customized training plan based on client’s need, and conduct training.

• Write proposals for new project requests and enhancement features.

• Manage Request for Proposal (RFP) process.

• Create RFP and Request for Information (RFI) documents.

• Act as liaison between internal stakeholders and client base.

• Manage client communication, fulfill and bring requests to closure (ticket completion).

• Provide updates, agendas, and recaps following all meetings. SKILLS/KNOWLEDGE

- Database & Software:

• Adobe Captivate, Adobe Illustrator, and Adobe Acrobat.

• Audacity, Java, SQL, uPerform.

• Microsoft Office: Word, Excel, PowerPoint, Access, Visio, and Outlook

- Skills:

• Project management

• Public speaking and presenting.

• Analytical thinking

• Exceptional at organizing

• Dependable and quick learner.

• Team player and ability to work individually.

• Accomplishes tasks on time with little to no supervision. CLUBS/ORANIZATIONS/VOLUNTEER

- Shell Research Fellow at OSU; Recruitment Advisor; Kappa Alpha Theta, Risk Management Chairman & Active Member; Member of the Girl Scouts; Special Riding Program volunteer; 2010 & 2012 Flying Pig Half Marathon Finisher, 2013 Brooklyn Bayside Bridge Half Marathon Finisher, 2011 & 2012 Columbus Marathon Finisher, 2015 Flying Pig Marathon Finisher, 2016, 2019, and 2021 Queen Bee Half Marathon Finisher, Heart of Michigan Bernese Mountain Dog foster home.

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