Karen Shrock-Jones

Irving, TX *****

ad1cjw@r.postjobfree.com

+1-469-***-****

Authorized to work in the US for any employer

Work Experience

Licensed Realtor

Self Employed Contractor - Irving, TX

May 2005 to May 2016

Worked with buyers and renters. Listed property for lease for landlords and for sale by owners. Adjunct Assistant Professor

University of Texas at Arlington - Arlington, TX

August 2001 to December 2002

Taught introduction to social work course

Mission Coordinator

Roman Catholic Diocese of Dallas - Dallas, TX

January 2001 to March 2001

Assisted the director of social justice and mission Sales Associate

Mervyn's - Irving, TX

May 2000 to December 2000

Rang up purchases, stocked and organized shelves and clothing and shoe racks Cashier/Sales Associate

Albertsons - Irving, TX

May 2000 to September 2000

Worked the register at checkout and bagged groceries Research Analyst

Urban County Council Office - Lexington, KY

January 1987 to January 1993

Provided research support for councilmembers, staffed standing and special committees, interacted with constituents

Legislative Analyst

Kentucky Legislative Research Commission - Frankfort, KY March 1985 to December 1986

Staffed standing and special committees of the Interim Joint Committee for Health and Welfare, staffed the House Health and Welfare Committee during the legislative session of the General Assembly, wrote research reports and memoranda, assisted with writing grant proposals, prepared constituent replies for legislators, researched constituent issues for legislators, planned legislative workshops and conferences Procedures Development Specialist

Kentucky Cabinet for Human Resources, Bureau for Social Insurance - Frankfort, KY January 1982 to March 1985

Researched and wrote policy memoranda and circulars for the food stamp program, commented on proposed regulations for food stamp program published in the Federal Register, researched and wrote waiver proposals to Federal regulations for Kentucky food stamps program, wrote manual procedures manual updates and forms for the program, rewrote the Kentucky food stamp manual in preparation for conversion to a computerized eligibility determination program Eligibility Worker

Kentucky Cabinet for Human Resources, Bureau for Social Insurance - Lexington, KY November 1978 to December 1983

Determined eligibility of applicants for AID to Families with Dependent Children (AFDC), Food Stamps, Medicaid, Emergency Assistance Program (EAP), Low Income Heat Emergency Assistance Progam

(LIHEAP). Maintained an active caseload. Identified program overpayments and recommended action such as repayment agreement, administrative hearing, or legal action based upon the alleged cause

(inadvertant or intentional). Provided eligibility assistance to other workers to meet deadlines. Worked on special county units to reduce backlogs and to implement new legislation for the food stamps program which required individual review and manual conversion and recalculation of every active case in the state program. Made client referrals for child support enforcement, social services, work programs, and other supportive services as needed. Worked on the area administrative quality control and corrective action committees.

Student Assistant

Kentucky Geologic Survey, Coal Section - Lexington, KY September 1976 to August 1978

Transcribed core sample logs, prepared tables and charts on coal reserves in Kentucky, provided other assistance as needed.

Clerk/Cashier

Begley Drug Company - Lexington, KY

July 1973 to August 1977

Ran cash register and closed out shift activity on that register, helped others as needed. Helped schedule part time cashiers. Ordered products weekly for assigned sections of the store. Stocked products at weekly delivery of orders. Worked the floor to provide customer assistance especially during holiday and seasonal rushes. Cleaned and organized shelves and merchandise. Forwarded stock. Conducted regular cleaning at closing. Helped maintain patient pharmacy records. Set up annual Christmas gift wrapping station.

Education

Master's degree in Social Work

University of Kentucky - Lexington, KY

September 1979 to May 1984

Bachelor's degree in Russian language and literature University of Kentucky - Lexington, KY

August 1974 to May 1978

Skills

• Cash register

• Customer service

• Cash handling

• Research

• Social work

• Sales

• Teaching

• Quality control

• Human resources

• Proposal writing

• Case Management

• Property Management

• Crisis Intervention

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