Scrum Master Project Manager

Steven C Campbell (Active: PMP, CSM, CSP, Black Belt Six Sigma, SAFe SA)

Houston, TX 77004, ******@*****.***

(346) 208 – 2743, www.linkedin.com/in/stevenccampbell

Summary

Twelve plus years Proven Effective Experienced Technical Project Manager (PM), Senior Scrum Master/Scrum Coach, Agilist

Subject Matter Expert (SME): Microsoft Azure DevOps Services (AzDO) (boards, pipelines, repos, test plans, & artifacts), Microsoft Visual Studio Team Services (VSTS), Jira, Confluence, Dashboards, Task Creation, Mural, Waterfall, transition to Agile, Scaled Agile Framework (SAFe), Value Streams, Agile Release Trains (ARTs), Scrum, Kanban, Planning Increments (PI), Technical debt management

Industries: Energy, Oil & Gas, Human Resources, Healthcare, private/non-profit Hospitals, Real Estate, Defense, Logistics, Manufacturing, Airline, Financials, UX/UI, Cloud

Full life cycle (ideation to closure) conducted/accomplished for Software Development projects/products

Enthusiastic Agile SME, mentored members in obtaining Scrum certification

Built rapport/relationships quickly, successfully influenced consensus across Enterprise

Accomplished at generating/supporting dashboards, scrum/kanban boards, objectives, goals, acceptance criteria, definition of done, budgets, metrics, Return on Investment (ROI), Objective Key Results (OKR), Key Performance Indicators (KPI), Risk Register, Roadmaps, integrated timeliness with key milestones

Developed/Presented briefings on complex information made simple to C-Suite/ Shareholders attention to North Star with summary burnup chart, and lead time

Managed/contributed to cross-functional teams onshore/offshore

Comfortable in diverse environments, fast-paced multitasking, Agile Digital Transformations, Projects, and Products, delivering business value

Successfully developed/deployed new products/services on-time within budget, adding business value to the Enterprise

Technical Skills

Azure DevOps, Microsoft Visual Studio Team Services (VSTS), ServiceNow/tickets, Jira, Confluence, JQL, SQL, Dashboard, Mural, Agile methodology / tools, Burnups, Burndowns, Cumulative Flow Diagram (CFD), Scrum, Kanban, User Stories, Acceptance Criteria, definition of done, Risk/Issue Management, Dependencies, scrum of scrums (SoS), Scaled Agile Framework (SAFe), Software Development Life Cycle (SDLC), Amazon Web Services (AWS) cloud, Microsoft Azure Fundamentals, Azure cloud, Data Analytics, (Exposure to Identity and Access Management (IAM)/Active Directory), Planning Increments (PI), Spider Web development and analysis, Ingestion data lake, Proof of Concepts (PoC), Technical Debt Analysis, User Experience/User Interface, amplified software engineer's code, Test-driven development (TTD), accelerated delivery and feedback, Continuous Integration and Continuous Delivery/Deployment CI/CD (Pipelines), Technical Debt Management

Professional Experience

Sempera

client (Marathon Petroleum)

Agile PM and Senior Scrum Master Consultant (Contract)

October 2022 – May 2023

Agile Digital Transformation

Managed using Agile scale framework environment

Scrum and Kanban teams included 10 to 12 members (cross-functional), onshore/offshore vendors. Teams delivered products for SecOps and Application Programing Interfaces (API). These Endpoint, Infrastructure, and API Value Streams supported areas such as Refinery Applications, Data, and Security Management

Championed scrum process, coached/mentored teams, metrics generated, engaged stakeholders, managed technical debt, & continuous improvements accomplished

Analysis for incoming products conducted. Developed Epic Hypothesis and Business Cases for these products such as Secure Access Service Edge (SASE)

Utilized Azure DevOps, SharePoint, ServiceNow, dependencies assigned/tracked, SAFe (5.1, 6.0) and Azure Cloud

Managed as a Lean-Agile Leader with a servant leader mindset

Coached team to embrace Agile Core Values, adopt, and apply principles/practices

Assessed the Scrum Maturity of the team and organization. Coached team to higher levels of maturity, at sustainable pace for the team and organization

Supported and educated the Product Owner in refining/managing the product backlog (user stories with acceptance criteria, rough order of magnitude)

Utilized widely successful Agile techniques, SAFe Portfolio/Essential, All Scrum Ceremonies, Product Backlog, Sprint Backlogs, Epics, Features, User Stories, Task, Acceptance Criteria

API prototype developed/deployed successfully on-time within budget. SecOps services were successfully provided to the organization on-time within budget

iTech Solutions Inc.

client (Evernorth)

Agile PM and Senior Scrum Master Consultant (Contract)

April 2022 – August 2022

Agile Digital Transformation

Directed teams in the successfully development of software, controlling technical dept, and supplying business value for: Frontend, Backend, Musculoskeletal, Clinical Management Performance, Specific Care, and other health care (Clinical and Management) applications

Championed Scale Framework Environment for scrum teams encompassing 8 - 10 members (cross-functional). Delivered Strategic Integration and development software with Technical Debt Management

Implemented Insights/solutions found during Analytic analysis, Data Management discovery and Information Life Cycle review

Utilized Jira, JQL, Confluence, SAFe, AWS Cloud, TTD, CI/CD, ARTs, PI, SoS

Selected/Served as Lean-Agile Leader with servant leader mindset. Encouraged team to embrace Agile Core Values, adopt, and applied/implemented Agile Scrum Principles

Scrum maturity of the team was reviewed each sprint and successfully progressed

Supported and educated the Product Owner, in refining/managing the product backlog

Coached teams in successfully applying Agile techniques: SAFe Portfolio/Full, all Scrum Ceremonies, Product Backlog, Sprint Backlogs, Epics, Features, User Stories, Task, Acceptance Criteria

Infomerica Consulting

client (NRG)

Agile PM and Senior Scrum Master Coach Consultant (Contract)

July 2021 – March 2022

Agile Digital Transformation

Enterprise Data and Analytics (ED&A) & Value Realization – Sustainability program

Championed the ED&A SDLC process

Oversaw/accountable for the core scrum ceremonies and practices

Flexibly and creatively engaged stakeholders

Utilized cross-functional team Business Intelligence, Data Science, Data Engineering, Data Governance, and Data Architecture

Developed training materials and used them to coach teams about the SDLC and Scrum process. This successfully improved collaboration, clarity, and planning that allowed the teams to deliver business value

Assessed the scrum maturity of the team, coached the team to higher levels of maturity (built trusting and transparent environment)

Challenges to the team were understood with clarity and problem-solving accomplished

Guided the team and organization on Agile hybrid practices and values that maximized the delivery of business value

Data was successfully surfaced for review by the Sustainability Team within budget. For example, Customer Counts, Sales Reporting, and Strategic Load Management

Products/services successfully developed/deployed on-time within budget

Arco Services Corp.

client (BP)

Agile DevOps Manager and Scrum Master Coach Consultant (Contract)

December 2019 – May 2021

Agile Digital Transformation

Managed Teams for Global Transformation, MPLS to SDWAN

Dependencies surfaced/resolved utilizing SoS and reviews

Sight of the Future Program (SOTF), Scrum Master for Transformation 360 Sights Globally with Shareholder approvals. (Cross-functional teams, onshore/offshore vendors)

Transformed Operations with DevOps, Kanban, Scrum, Business Analysis, Technical Debt Management that maximized delivery of business value

Versa, Azure DevOps, SharePoint, SNOW ServiceNow utilized

Used Microsoft Suite, PowerBuilder, and SQL Reports to generate C-Suite Dashboards

Supported the Strategic Team Lead in the transformation of Site Networks

SOTF Products/services successfully developed/deployed on-time within budget

HCLTech

client (AIG)

Agile PM (Waterfall Hybrid) and Agile Scrum Master Consultant (Contract)

January 2019 – July 2019

Escheat Project - find financial assets unclaimed and report to members without becoming a fiduciary

Developed process and path forward working with operations and legal

Managed project life cycle from project definition/requirements specification through implementation and operations

Project schedules, cost estimates, and budget developed and supported daily

Mentored and applied Agile/Scrum Best Practices to team

Product/service successfully developed/deployed on-time within budget

Cprime

client (Chevron)

Agile PM and SAFe Scrum Master Consultant (Contract)

August 2018 – November 2018

Agile Digital Transformation

Utilized Data Analytics, Ingested data into Azure Cloud, and Azure Key Vault (AKV)

SAFe Full Enterprise (ARTS, PI Planning, Scrum, SoS)

Implemented Agile Process & Governance, Technical Debt Management

Managed project life cycle from project definition/requirements specification through implementation, project schedules, and costs estimates for the Digital team

Managed software development as Agile PM/Agile Scrum Master utilizing Azure DevOps

Applied Agile/Scrum/SAFe Best Practices. Successfully executed Program Increments (PI) for the Agile Release Train (ART)

Team Sponsor pulled the team from the ART and continued development independently

Dexian (Signature Consultants)

client (United Airlines)

Senior Program Manager and Agile Scrum Master / Coach Consultant (Contract)

March 2018 – June 2018

Digital Transformation – Operational Mission Support Program

Coached enterprise-wide teams using Agile methodologies

Program comprised of the following: User Experience Design/User Interface Design, Modernization Aircraft line maintenance, Automated Maintenance Tools (AMTS), Web Base application, electronic logbook (ELB) that optimizes the communication, Aircraft on Ground (AOG) tool, and Portal Optimization, integrated with System Computerized for Economical Performance, Tracking, Recording, and Evaluation (SCEPTRE)

Implemented Agile Process & Governance, Technical Debt Management

Managed concurrent work streams, Mentor Agile/Scrum Best Practices

Facilitated SoS, tracked daily work products, dashboards, Azure DevOps

Delivered Projects Health e.g., heat maps. Supervised PMs to best delivery practices

Supplied continuous process improvement, integrated development, and testing plan

Successfully supported development operations, infrastructure coordination, & DevOps

Supported end-user adoption, tracking, and metrics on-time and within budget

Shipcom Wireless

Agile PM and Scrum Master

October 2015 - February 2018

Veteran Affairs Memorial Cemetery Management Modernization Program Prototype

Included mobile devices with UX/UI design. Cross-functional teams.

Muster Project for the Abu Dhabi Marine Areas (ADMA) Oil Company United Arab Emirates (UAE) Project. Cross-functional. Onshore/offshore

Automatic identification and data capture (AIDC) barcode, radio frequency identification (RFID), real-time location system (RTLS) and GPS middle-ware CATAMARAN® used successfully that maximized business value

Managed software development teams as Agile Coach and PM

Applied scrum and waterfall method to manage and coach projects teams

Conducted all scrum ceremonies and delivered training to team

Successfully developed/deployed prototype and services on-time within budget

Addison Group

client (Stewart Lending Services)

Agile PM and Scrum Master Coach Consultant (Contract)

February 2015 – July 2015

Consumer Financial Protection Bureau (CFPB) Compliance Project

Managed software development teams (cross-functional) full life cycle

Applied scrum, hybrid, waterfall method, Technical Debt Management

Coached teams 17 to 20 members (software development UX/UI, XML store/transport date, HTML structure display date)

Successfully developed/deployed product and services on-time within budget

Enterprise Products

Senior PM and Scrum Master (Agile Coach for Company)

July 2014 – January 2015

Selected as PM/Scrum Master/coach for a new company wide home portal project for 7,000 employees that included: Human Resource data lookup, Retention, Salary, Vacation. (UX/UI designed). From initiation through implementation (included all phases) used Agile method/scrum

Team developed Pipeline Dashboards with maps/locations of major hubs, real-time tracking of volume, type of products and transported receipts. UX/UI was utilized

Developed and supported a detailed project plan, organized, and secured required resources, coordinated project activities, prepared, and kept project budgets, managed, resolved project risk/issues, and Technical Debt Management

Stakeholders, team, customers, and all affected departments were kept informed weekly

Budget constraints, product dependencies, resource conflicts, risk, issues, tracked that ensured successful project implementation

Successfully developed/deployed portal product and services on-time within budget

Insperity

PM and Scrum Master

July 2011 – May 2014

Directed and managed software development & UX/UI design teams. Utilized scrum method for: HR Performance Management Software as a Service (SaaS) web-based product, and Ultimate Employer Desktop product

Select as an Agile coach for a company-wide initiative

Collaborated with teams 10 to 15 members (cross-functional), onshore/offshore vendors

Utilized status reports, Visio, timelines, communication plans, risk/issue register, Technical Debt Management

Recommended, developed, and implemented tools/specifications for PMO operations

Managed SharePoint tool used as repository for all documentation such as project charter, team charter, statement of work, release notes, & burndown charts

Successfully developed/deployed performance products/services on-time within budget brining business value to the organization

Education

Master of Science, Business and Economics, Oklahoma State University

Bachelor of Science, Computing, and Information Sciences, Oklahoma State University

Bachelor of Science, Chemistry, Oklahoma State University

Certifications

All Active

Project Management Professional (PMP), certified September 2006

Scrum Master (CSM), certified April 2010

Scrum Certified Professional (CSP), certified May 2014

SAFe SA certified March 2018

Six Sigma Black Belt, certified January 2022

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